are ruggable doormats worth it

Ruggable does not currently offer exchanges. I feel like so many businesses now have terrible customer service or only show appreciation for new customers and not loyal customers. (I realize now how strange that statement sounds. They seem to be work better in bathrooms and in kitchens as runners. Great for parents and pet owners, the brand has proved its worth in every home, garnering a 1.5M social community and features in notable media outlets like NBC, New York Magazine, and Forbes. And Shipping is sloooow, in my opinion. Is it a cozy rug that my feet sink into? Do not buy, they are defective by the companys own admission, because they make crunchy noises and their solution, washing doesnt help. But the best thing is that if you want to switch up your look, say from classic to playful, the covers, being all the same size, are interchangeable. After washing it in cold water, it was nearly dry, so it only needed 10 minutes in the dryer on low heat to completely get there. I, You guys have to see these adorable playhouse makeovers. Required fields are marked *, This field is required I cannot overstate how annoying this is, but fortunately I had the option to unsubscribe. Little tiny blades of grass seem to get stuck on the edges of the rug too, which can be annoying. I have not had to return any rugs, but I did exchange a rug. Offering practical, functional, and super stylish solutions for any living area or work space, Ruggable rugs come in 9 sizes including these best-sellers: Bare entryway? Both layers of this rug are thin and low pile. Overall, for $109 it looks like I purchased it at Dollar General. I received my doormat in 27 days. Shame on me for not ordering only one to see if I liked them. I placed an order for my first rug yesterday. The quality is not very good either. Ruggable started with a simple idea. A google search for this Ruggable rugs review showed that its life-proof rugs are available for sale at quite a few retail locations across the US and Canada including: Want the shopping ease that so many love from this brand? Ruggable rugs come in 590 unique designsfrom floral to folk to bohemian, theres something for everyone here. Along with drink coasters and dish towels, a doormat is a household item I have never given much thought to nor spent a lot of money on. I have emailed support @ruggable for weeks with no response to return it. Since then, I have purchased four more Ruggable Rugs. Thought here is the test. Im hopeful they will figure out a way to improve that in the future. Suggest you avoid them. Ruggables claim to fame for its area rugsin seven sizes, including round and runnersis that they are machine washable. Ruggable uses Fedex for US deliveries and DHL or Fedex for deliveries to Canada. Someone more adventurous might choose a colored floral or geometric pattern or even a mat with a saying. Okay, Not my words but those of a random customer thats thrilled with this company. The carpets are also extremely thin and have no padding. It is all good and well when youre happy with your purchase, but if you get something for which you didnt pay, and not in a good way, there is no accountability. The pad gave me fits the first time out, but when i roll the rug evenly and tightly in preparation for replacing, and then roll in back onto the pad after washing, working slowly-it does great. Washes well. I received a rug that doesnt look like what I ordered. Ruggable offers free standard ground shipping to Canada and the US (excluding Hawaii, Alaska and US territories). Aside from the amazing washable abilities of Ruggable rugs, the size and pattern options are where they really shine. (Nothing like the picture) Its like a dark green so doesnt go with my decor. Hopping off of Amazon, I bumped into a Ruggable rugs review by 3 HGTV editors on HGTV.com. Go to ruggable.co.uk to see your shipping options. I tested two sizes: 5x7 and 3x5, and both easily fit (separately) into my top-loading washer.. Patience is indeed a virtue! Just a question as to how to stop my runner from walking. I am really disappointed in the company :overall return policy, customer service, and bait and switch marketing.. Having years of experience with flimsy doormats that slip around easily, I was delighted by this doormats durability. Really? Of course its going to be thin. What does reply awaiting moderation mean? I purchased these rugs, they are horrendous. Now I just wait. I am always amazed that some persons think that no one in the USA needs an income. I will keep it as I dont want the hassle of returning it and I like the washable feature as I have it in my kitchen. After putting them to the test, they all rated the products favorably. The rave reviews on the ruggable site are really misleading. When vacuuming, I saw it recommended that you use low-suction settings and avoid heavy beater brushes or similarly abrasive attachments. Ultimately, yes I would purchase another Ruggable rug. Ans they are not non slip. And then I had to exchange it for a different size so it felt like months before I had my rug. Just remember why you were interested in the first place: less trip hazard, machine washable, lovely colors and patterns, plus a host of sizes. We like it and for the price and convenience of being able to wash it, its worth the cost. LOL.). We have a screened-in porch and this is an awesome idea to have a machine washable rug. The doormat arrived in a box lettered boldly: Not your average doormat. Emailed them three times. Otherwise, a quick cycle in the washing machine should do the trick. There is no gap visible where the grip pad ends. This is not a quick ship. I waited an hour with no call back, then sent a reply email to Kimberly requesting my order be cancelled (3:45pm). And yes they are so cheap looking. I was watching the Today show and they did a segment on these washable rugs that you could throw in the washing machine. I think the concept is great a beautiful washable rug. It looks cheap and cheesy.like the pad was cut too short for the rug. Their $25 return policy shows me that they need something to fall back on because their products are not very well made. You saved me from heartache. BEWARE!!! Replacing on the pad is a nightmare. Simple. If your return is accepted, your refund will be issued minus return shipping costs. What? So being able to talk to a real person should be easy peasy. Please use a valid email. Had to wash The 8 x10 . So if you get tired of your rug or want a new look, just get a rug cover and skip the pad. I have mine on hardwood floors and they provide softness but not really comfort. I bought three of the rugs. All of it came out in the wash with just detergent. The pad is wrinkled and no matter what my husband and I do to our 810 rug, it sounds like we are walking on bubble wrap. This absolutely matters!!! )). They made me use two boxes to return, when one would have been more than sufficient at a cost of $25 each. Sell it on eBay or on a local Facebook page. May I ask how much you paid for duties? Sure, the one in my bathroom fits nicely in the washing machine, but this larger piece definitely couldnt. Tried fixing it myself but when that did not stop it coming apart I contacted their customer service and they offered me a 15% discount on my next rug. They do not replace my $$$$ Turkish carpet but its perfect for our family room, and entrance where the dogs lounge and we hang out all the time. If I was going to put one of these in my living room or playroom, I would consider their new cushioned rug pad. Ill stick with Joanna Gaines and NuLoom. I really love their patterns, especially those in the Founders Farmhouse Collection and Outdoor Rug Patterns. Head to ruggable.com and start your search. This was fine for me at the time, but I did make a mental note that this wasnt going to work for areas where I needed a bigger rug. Shipping seems to take forever. Their return policy states that you have to pay a $25 processing fee to have an item returned. Thanks for your honest review; I was considering but not now! I am a vacuum freak and would never put anything in my house that I couldnt use my vacuum on. Dog approved? While the top drop-down menu offers popular color combinations, the left side bar breaks it down even further by providing the number of Ruggable designs offered in specific colors. Its not even for the $214.53 taken out of my account now, but for the canned responses and the lack of accountability JUST GROSS. Follow Reviewed on Facebook, Twitter, and Instagram for the latest deals, product reviews, and more. Its not that I changed my mind because the rug came to our door pristine it simply was not the product for which I paid. Pick from: My favorite part about rug shopping is digging through colors. Its a great way to save money on redecorating. At 4:27pm, I received a shipping notification email. Ive used both my Shark Lift-Away AND my Dyson Cordless vacuum on these rugs without issue. Check out the online marketplace for a large selection of washable rugs. Theyre also hypoallergenic and, Ill stress this again, machine-washable. I purchased a Ruggable rug about 9 months ago and was really happy with the purchase so I bought a second one for our dinette. Overcharged me and now wont respond, even to BBB complaint. Washed up beautifully. And since theyre made of 95% recycled polyester, Ruggable covers do not absorb liquid. I do this every spring, as regularly as planting flowers in my window boxes but with a lot less discernment. Also, have you had any issues with the rugs personally? Not remotely black. I like the rug but do not like putting it back into place multiple times a day. Ive learned the difference that shopping with Ruggable makes. Ruggable has a ton, and in fact, you can even sort your search by color to streamline the process. I am now fully expecting a poor user experience with their products as well AVOID these JOKERS its just not worth the non stop aggravation. Not totally pumped about your rug? @ruggable They misrepresented a rug purchased weeks ago, just recently arrived, and then expect you to pay for return shipping in order for you to get your money back. I bought the black buffalo runner. And yes the larger sizes are still machine washable. When I realized this was not intended to be used on carpeting, (I had them for two days) I emailed Jazmine at ruggables and she advised me to return them. Omg! I received two rugs and an extra pad that I ordered thinking I needed to order a pad separately. I had intended to order three for my doors and kitchen. Run they never respond to return requests after multiple follow ups after using the website. I will be ordering from FLOR. Ours gets pretty muddy during the winter months. You have to remember that its a machine washable rug. Ruggables Cling Effect technology is very strong (read sticky), so dont just plop the cover down into the rubber mat or it will be hard to square up and smooth out. Were independently supported by our readers and we may earn a commission when you buy through our links. All in all, these rugs are really washable and easy to clean. The bottom layer is a non-slip pad that grips the floor and acts as anchor, then an inter-changeable cover lays over top.This innovative technology keeps the cover securely attached to the pad until you remove it in order to change or wash it. SAD. Thank you for your honest review! The layer that goes underneath can be vacuumed but is NOT machine washable. I, A roundup of all the smaller, not as well known decor shops, This Outdoor Patio Dining post is a paid collaboration between me and, A look at inspirational coffee station decor ideas for your home. I have drooled over thick monogrammed mats in high-end outdoor furnishings catalogs and jaunty striped ones made from recycled nautical rope. I love their rugs, so Im willing to overlook the shipping/return policy. Not at all like the photos on the website! An absolute nightmare to get laid flat on the velcro pad. As others have noted, these are no pile / extremely low pile printed fabric sheets on top of a Velcro pad. After ONLY 2 weeks of use the seam around the edge started unraveling. Initially, I was skeptical that a doormat could justify a $149 price tag. I wanted a product that was a true representation of what was online. Thank you all for your honest reviews and for saving peeps like me the nightmare. Not really a rug. If the cover is more deeply soiled, just toss it in a standard-size washing machine and run it through the cold wash cycle with mild detergent, then dry on low heat. Overall, Ruggable Rugs are beautiful and not that expensive!! Can be a little cumbersome to line up the pad and cover. Its at least 1 week or more. This made me smile, but what piqued my curiosity even more was when I picked it up. Working with certified suppliers in Germany, Mexico, Korea, and China, Ruggable rugs are made-to-order and packaged in Los Angeles and Chicago. I put my ruggable rug in a spot that gets almost no traffic and yet after one wash, the binding began unraveling. Thin Rugs are not super comfortable (cushioned rug pad may help but is considerably more money). Send me something that is not accurately showcased on all your social media and expect me to pay more to simply get my money back. I might also add that applying the Velcro to these carpets is a very challenging task if you live alone. The pattern is nice, Yellow Chrysanthemum 35 but not as bright as pictured. Ruggable explains on its website that its products are made-to-order and to expect orders to ship within 2 to 4 weeks of being placed. Upon refund, you can then go ahead and place a new order. Then, I landed on a real review page and quickly cancelled my order! Purchases you make through our links may earn us a commission. But since no Ruggable rugs review would be complete without a thoughtful list of positives and negatives, youll find those below first. I have been going back and forth for the past month debating whether to purchase a couple of 9 x 12 rugs from them. The company, which purports to be the first to produce machine-washable rugs, came out with outdoor rugs in spring 2020 and have recently debuted a line of doormats. But the rug came discoloured and with less than neatly finished corners. When you want to wash them, you separate the top layer from the bottom layer and throw the top part in the washing machine. HORRIBLE customer service. Today was the day I was going to pull the trigger but something told me to look one more time for possible feedback from other buyers and I came across yours and others. Lets jump right in. The exchange on the dollar, coupled with shipping costs and duties make these carpets/rugs very expensive. But its good for kitchens and areas where you want a bit more comfort under your feet. All rights reserved. I was not looking for a discount. Very pretty patterns. Maybe you want to go from Traditional to Modern you can do it with Ruggable Rugs! Not happy with it. What does that mean, exactly? Super soft Dried in 2 turns in the drier. Turning to ruggable.com, I found that almost every Ruggable rugs review featured on is positive and rated 5 stars. If you still have questions, the Customer Care team can be reached by: Explore other options for home and living. Some of my Ruggable rugs arrived quicker than others. A 57 and 810. The bottom layer is a fuzzy, velcro rug pad on which the top layer clings to. Mud, Grass, Barf, Jelly Goo, Milk, Juice, Red wine (that one is from the adults.). ((This post may contain affiliate links. So I laid the cover and the pad side by side and measured. I do wish they offered a slightly longer size, the longest is 10 feet. The rug was not the color shown in the photos it was a much darker blue that did not fit the room. Weve tested them in the past, and love them. Your email address will not be published. So smart. For the price, they are cheap made. They dont offer free returns. Things like trouble replacing the cover, texture, and fraying popped up from time to time, but overall, werent all that common. Im not sure how I feel about it. I am ready to go to the Better Business Bureau about the business practices. Speaking of which, you can now buy these rugs on Amazon. In the long run, a Ruggable doormat saves me both time and money. I will not be buying these. You really can pick them up and throw them in the wash. With two young kids and a dog in the house, Ive had my fair share of messy stains. Im tempted though! But you may have a different experience with them. The rug is supposed to be 1/2 inch longer in all directions! Since my house is a traditional Cape Cod style and my tastes run fairly conservative, I opted for the Looped Solid Light Coir Doormat, which has the neutral look of a natural fiber rug. However they have the majority of sizes you would ever need; including 23, 35, 57, 69, 810, 912, Round rugs as well as Runners. They also have a new doormat option. HORRIBLE business practices. Sure enough, the cover shrunk to about 1/8 smaller than the pad. No longer free shipping to Canada. The website doesnt let me review!!!!!!!! Now what? Getting a 57 in a washer is no easy feat, so I applaud Ruggable for its life-friendly designs. I didnt think Id be impressed. Unbelievable I cannot leave a review on their site. Yep. What distinguishes them from any other doormat Ive ever seen is Ruggables two-part system: a doormat cover and a rubber mat. What is truly frustrating is that they advertise as a US west coast based company. Thank you. Instead, roll up the cover with the design side facing in, align it with the corners of the rubber mats inner tray, and unroll it. Because they looked like really nice rugs. I paid with PayPal (thank goodness!!) Also literally first day and the corner is coming unraveled. Although it hadnt been heavily soiled, and I dont have pets, this doormats just-like-new look is still impressive. Overall this is not a rug but it is pretty cool. I havent tried either of these options yet. More like a floor mat. I hope this helps you with your decision-making! They have beautiful design. Do not buy Ruggable rugs! Rated 4.3/5 stars by 54 shoppers, I found that the majority of positive reviews came from parents and pet-owners who lauded the rugs for being durable and easy to wash. One Ruggable Rugs review read: To me it has an indoor rug look with an outdoor rug feel on top but cushiony when you step on it. The price is considerably more, just keep that in mind. Was way easier to reset on the stick Mat than the first time. I bought a greyscale rug that showed up white and green, like a dollar bill, but with a dark grey border. I agreed to pay shipping fees, and my husband packaged and shipped them back on the 24th of November. Ruggable solves that problem. Want to know where somethings from? We felt dumb that we couldnt get it to line up with the pad we tried for a while. In answer to the question, Is it really washable? one wrote: Yes! Horrible customer service. I was offered a 25% discount after I brought all of this to their attention. Leaning in to other comments, I learned that some included issues with the rugs. Would be nice to see a 12-foot option for really long hallways. I would not recommend buying these rugs. Though I immediately realized the difference they would make in my life, I learned that Ruggable washable rugs are unique to the rug and carpet industry in more ways than I thought: If those points piqued your interest like they did mine, heres where I found it gets really interesting. Its his spot to lay if hes not on his dog bed.. Purchases you make through our links may earn us a commission. Ill list them all below for easy reference along with how many youll discover in each collection. Your email address will not be published. After that, theyll send you your refund. A runner. Okay. Uuugggg! Products sized 5x7, 6x9 and 8x10 fit into a 3.8 cubic foot washer. I want to try their outdoor rugs. If posts are hashtagged with #ruggablepartner you can be sure that such partners are compensated in some way to sing the virtues of a company that has none. It just doesnt work. They have no pile whatsoever; they are as flat as a pancake. The brand groups its rugs into 6 color categories: Style is everything. Rugs, I mean. And in reality it is too short for the rug. Ive called PayPal, so hopefully theyll be able to assist. Decor Hint is a participant in the Amazon Services LLC Associates Program. Now they have blocked me off their main IG page. I had no problem with my putschase. In the sections ahead, Ill lay all the details down. I love it and so does the dog. Worst web experience EVER, expect rugs to be the same. Its stylish, 2-piece rug systems are lightweight, machine-washable, and stain-resistanteverything traditional rugs are not. Such a great look and ideafor the money though ( not cheap, compared to a traditional area rug) it sounds the they fell way short on delivering a solid product.that is to bad..as a pet owner with animals that love a new scatter rug or hallway runner this seemed like a perfect solutioni guess i saved some money and aggravation. To the point I am convinced the company is a scam. I messaged them on FB Messenger (after receiving no response from the website) and told them what happened and sent detailed pictures. But by the end of the day I have moved it like 10 times to the place I want it to be. Buyer beware! These vary by item so Ill leave the full list below: Live in Alaska, Hawaii or Canada? In summary, these carpets are low-end and poor substitutes for real carpets that reflect high craftsmanship and pleasing aesthetics. The video shows almost perfect lineup of rug with grip pad. I bought 4 of them about 2 years ago, not using any of them now. My experience has been the polar opposite of many other respondants. I wouldnt return. It can take a few passes with the Dyson to really get these areas cleaned up. Thanks . I post it all right here on my LTK profile. In my opinion. Heres a sum-up of ratings for some of its best-sellers: The feedback provided by shoppers is usually short and sweet, Great and I love my Ruggable rug were common amongst reviews. Get the best deals and the best advice dropped right in your inbox. So for living rooms and dining rooms, I would not recommend these carpets. This is not acceptable and I am now working with my credit card company to dispute. You betcha. Because the price was one of the things that got me with these rugs. I struggled: once you start applying the Velcro, it must be aligned perfectly with the carpet or else crimps in the fabric result. Routine maintenance for the cover requires merely a good sweep, shake, or vacuum. The rubber mat, or base, can be spot cleaned or hosed off. Honestly I have never experienced such a nightmare before. I really wish I had seen this site before buying one. Their customer service is the absolute worst. I bought a black lava rock rug that showed up as white, light grey, and brown. Grass and debris can cling to edges of rugs and rug pad. I love my ruggables. So Im breaking this down for ya in easy to read bullet points.

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