beach at the grand moon palace

Thanks. Youre more than welcome, and if you have any other questions be sure to let us know, we would be happy to answer them for you Have a great day! If not, we can quote you. If rooms 2 rooms are booked on one invoice how likely do you think they would be near one another. Ladies if you are looking for an easy and fun place to plan your wedding.LOOK ELSEWHERE. We stayed at the Grand a couple of years ago, when there was a soft opening. First was for a girly weekend getaway, and second with my 10-year-old son so I have 2 perspectives of my stays at the Moon Palace Cancun. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. How much are they? And all like a water park feature or other fun amenities (simulated surfing, climbing wall, Eurobungee, biking). Has anyone gotten sick from the water or ice in the drinks? Which one is more preferable to stay at? Meanwhile, each Presidential Suite adds a middle living room unit with an eight-person dining table and a microwave. I totally agree with you about the dolphins. Hats off to not supporting this awful practice, as a company we too do not support them due to the moral implications. It was difficult to find a holiday which has something for everyone but some of the reviews are worrying. The credits barely cover anything in the spa or excursions so you have to still pay out of pocket AND you have to pay taxes on them at the end of your stay. Well worth a visit. This is something you will have to confirm with the hotel directly or the travel agents that you booked with. Hello. I will play golf and bring my clubs if we stay in the golf room with buggy is there any other charge than the fee for the courses? They have a kids pool area, which includes water slides. and if you stay 12 nights or more you receive $2500 in resort credit. Hey Alan, you have to contact the resort for the day pass rate, also 80% of your sons guests have to stay onsite for the resort to do the wedding. You can indeed. You can pay either cash or card. Its been 5 years (in a row) that the US warns tourists about this region which includes Cancun before spring break. They also have tech-free activities for kiddos. In the meantime, if you have any questions youd like answering right away call us at our toll-free number 888-537-9797 wed be happy to answer them for you. You can easily find food and drink close by, but they do have waiter service so you never have to move from your beach chair. I will be sure to pass on all of your comments about the food and service to our team here at PlayaDelCarmen.Com so we can arrange a site inspection and advise our customers appropriately. Is there a way to get a deluxe family sweet that is on the lower level with your own mini pool outside? I have 4 kids and its a game changer. We have been back 3 times since and will continue to return! The food at the restaurants was pretty good. Youre more than welcome, just happy to help. We will be sure to mention this in the blog itself and do some update based on your response We have no affiliations with this hotel, our review is independent so its important that we state the facts. I was wondering how do you recommend that you pay for the resort credit? I hope that helps. If youd like to read our review check it out herehttps://www.playadelcarmen.com/blog/reef-playacar-hotel-review/ Enjoy your trip! Thanks for your response in advance! Fortunately, the hotel created the property in a way that guests never have to walk far to reach one of the pools, bars, and dining options. The whole resort is awesome for teens as we detailed on the blog there are plenty of activities happening day and night, so dont worry about that. My husband and 12 year old are certified in scuba diving and my 14 year old likes to wind surf. Hi, is true that anyone staying at the Beach Palace has access to a free shuttle to Moon, but at Moon Palace you must be a member to use the shuttle to visit the Beach Palace. We can also help you organizeyour destination wedding in Playa del Carmen at the Moon Palace. Your review is absolutely lovely! These areas lead out to the furnished terraces, which are swim-out on the ground floors. The Moon Palace property sits along the beach. I would recommend contacts the person you booked directly for the correct information as a policy does tend to change. Not disclosing the way the resort credit can be used is misinformation and I will not be a returning guest. We are considering going in July 2018 in a group with 6 children. Located in the Sunrise lobby, the teen lounge has a video game center, a small area for movies, games such as air hockey, pool tables, and foosball. The rooms at your hotel have been recently renovated and they are very nice. You can also get help organizing your corporate event. Id originally emailed the hotel, but as they have not replied I assume the park is not open, hence my email to you. Hope this helps to ease your worries. Well be in touch. What are the procedures for security if violence breaks out and what training do they receive? you can keep a live eye on the situation in Cancun here https://www.hrhcancun.com/webcam.htm , I hope that helps. One of our spectacular Travel Specialists will contact you shortly with information on all inclusive with awesome amenities and a gorgeous beach. My son is having a marriage ceremony at either The Sunrise or Nuzac and we will also be there for two weeks. Hello Far, paradise awaits! Is Playacar Palace part of this as well or is it a totally different resort? I can send you details and prices if you would like. Hey Lisa, the seaweed in Cancun is minimal right now. Resort credit applies for all room types, but the amount you get is determined by the number of nights you book. Have you booked this yet? Hi, we are planning a 4-5 night getaway with our teens, age 18 (son) and 16 (daughter). It can get very hot midday, so aim for early morning or late afternoon/evening if you plan on playing. Hey Howard, thank you for reaching out. Just from what I was reading made it a little confusing. Guests here have full access to the facilities at the Moon Palace Golf & Spa Resort, with golf cart shuttles available between the two properties. The design throughout is classically sophisticated, done in largely neutral tones, tons of sleek marble, striking light fixtures, and some velvet touches. Regards, Eddie. The pools will 100% be warm enough for swimming this time of year as January onwards is actually the extremely dry season here. History? The swimming pools at the Moon Palace are enormous and cover most of the property between the ocean and the buildings. Im booked to stay in the Moon Grand in October. Resort credit can be used towards golf green fees. Another fantastic family vacation with our teenager included outstanding facilities, food, service. Trying to find another NICE all inclusive so that we can explore more spots without revisiting the same resorts. Have the best time! The Grand at Moon Palace is within the Moon Palacecomplex, located a quick 12-minute drive from Cancun International Airport. Can you pls advise on the current situation and actually how safe is it to travel and stay there? We are not concerned with connecting rooms but at least having them close together. Thank you so much. Sit tight. As mentioned, the resort credit can be used towards your wedding package. One glaring example of their weakness in this realm: I was at a buffet that included beans frijoles and the label on the dish clearly warned no vegetariano / not vegetarian meaning the beans no doubt had something like pork or chicken mixed in. I have difficulty walking long distances so to make my holiday more enjoyable I am considering hiring a mobility scooter do you know if this is something that Moon Palace can accommodate and arrange or should I book my own? The newly re-opened and more luxurious Grand. If you want a little adults-only time, guests aged 18+ can also visit the Isla Mujeres Palace. As far as the shuttle, you need to check with the concierge once you arrive, and they can arrange it for you. There are plenty of resorts that boast a kids club with tech free entertainment like scavenger hunts, arts and crafts and athletics. If this hotel does have dolphins, are there any other resorts that you could recommend that have both water park and games (what we liked about this one is that besides the water park it has an arcade)? Why are you not recommend Dolphin swims? Youre more than welcome, Im glad to be of help. Hope they dont go thru all the frustration you went. I own a timeshare and am thinking of trading a week to stay here. Feel free to email to customercare@playadelcarmen.com and I am happy to try to help you Well be heading to moon palace, a group of 8, mainly for a golf vacation. Nothing to worry about. . Id recommend bringing a little of both. This allows you access to all their services with food and drinks from 7:00 am through until 11:00 pm. I am booked for August this year and am travelling with 14 year old have told boys. This place looks amazing! I have read other reviews stating it it like 45 minutes? Look no further than our neighbor to the south. I hope that helps. Michael, Please plan on giving a review when you get back. How do Dreams, The Grand, Beaches all compare? The lobby sets the stage for the atmosphere here: elegant, luxe, and typically bustling. It is called Playacar and its simply stunning you will LOVE it. Hope that helps. Hey Sarah, thanks for your prompt response. I want to make a sound choice on a family vacation but I cant seem to find the best resort for that. Great vacation again - perfect place for all all-ages. Was it a terrorist attack? Please advise as we are coming with kids and they are looking forward to play in the warm water. The long, lovely beach is lined with loungers and umbrellas, plus a section houses cozy modern wicker furniture. Sarah. Have a great day! Sarah seems to have a great grasp on the landscape and once I fill my wife in on the trip, I am sure to have more questions for her. Do you know if the waterpark is open? We dont recommend dolphin swims because of the moral implications. If you plan on getting taxis around bring smaller bills like 20-50 pesos as its just easier to manage, cab drivers dont always have correct change. Family units are double and king rooms that connect and offer Xbox systems and kiddy beach toys. Weve stayed at Gran Caribe Real three times in the past. Do you have any advice for our 5 days at the Reef Playacar? Sarah, are you still not recommending Moon Palace? Thanks for reaching out. I like to check the weather forecast before we head there . Also, I read that if we want to try the services and amenities from the GRAND, we can buy a one day pass, and access the waterpark and those kind of stuff. The Nizuc Playroom is open daily from 10 am until 10 pm and the Sunrise Playroom is open daily from 8 am until 10 pm. . Have also heard nice things about Dreams resorts (Mujeres Tulum). What information would you like? If you book the hotel with us we will ensure you get the best deal and be able to answer any questions you may have about the hotel more efficiently. Looking to return with three generations, ranging from 5 y.o. We are heading down to the Grand at the end of the month with Kids ages from 4-10 years old .is there a certain building you would recommend to stay at since we want to be close to the water park and lobby if thats possible. Thanks for the info! Hi Sarah, My wife and I only have one child, a boy who will just have turned 7 by the time we go. Is there a dress code for fine dining restaurants? Unfortunately my nephew and bride to be just booked their wedding in this place. I cant find information anywhere that says how much that costs. Is that per person or for the family? . (Sometimes some dolphins will even volunteer to come say hello up close of course you cant guarantee it.). Hi Jen, A few negatives Ive read: -Huge resort: golf cart required to reach the other buildings in the hotel. how advance we need to book SPA services? You will have to pay to access the waterslides, unfortunately, as they are a part of the grand complex. Hola! What would you advise ? We are at the Reef Playacar before Moon Palace. The Moon Palace does offer the option for Family Suites, which connect one king-bed room with one room that has two double beds. Hey Eddie, leave it with me Ill try phoning the hotel today and get back to you via email with the answer they give me. Beige marble floors, walls, and leather headboards combine with dark-wood furniture and minimal neutral-tone decorations for a look that's sophisticated but a bit generic and underwhelming for a luxury property. Our family has a Palace membership and we have traveled to several of the Cancun resorts. Thanks for the reviews. We hope you have a wonderful trip. Thanks ste, Hey Ste, yes this is correct. I asked to meet with the pre-planning team because the consistently ignored my requests and they didnt take any responsibility of their wrong doings. Tennis and basketball courts are available at both properties. Hola Liz no the hotel is all-inclusive and the credits can be used for different spa treatments or tours they will explain whats available when you arrive at the hotel. Hi Sarah, I Just booked a 6 night stay at The Grand. Moon Palace wouldnt be at the top of my list, I would go for somewhere like the Paradisus in Playa del Carmen or The Royalton Riviera Cancun. After arriving to a security checkpoint, guests take the turn leading to The Grand at Moon Palace. I would personally recommend taking a cab OR, better yet, arranging private transfers (private van). Thanks! Actually, off of the top, If youre not traveling to Cancun for the sun, sea, and sand, chances are, youre visiting for the nightlife. Thats great to let people know so they can choose to avoid it if they want, but the crazy thing was that they did not offer another pot of vegetarian beans for those who preferred that. (travelling from the UK) I am really concerned about safety in the area and specifically at the hotel due to the many recent shootings etc in the Cancun area. Our dedicated weddings team here at PlayaDelCarmen.Com are passionate about creating bespoke weddings for people like you. You do say that we can get to the other resorts that are run by the same company I am assuming but they dont provide transportation. Playa Tortugas is also a great option where you will have direct ferry access to Isla Mujeres if you choose to visit. But the answer is yes. Also, can the resort fee be used for a day pass at the Grand? If you want to take the ferry over to Cozumel, you have access to the Cozumel Palace. I am SOOO sorry to hear you had a horrible experience with this hotel. Thanks. You will love it here. If you would require our help getting from one help to another contact me at sarah@playadelcarmen.com and I can give you a quote. You will just find taxis and the ADO bus service outside. So I am booked to go to Moon Palace in February and I am now getting a little freaked out about the whole beach situation. Across the way is the decently sized gym packed with modern equipment, a cycling studio, and aerobics and yoga studio. There were very few people swimming (I did not go in either). Would Moon Palace be a good choice for us? . As a guest at Moon Palace The Grand-Cancun you also have access to the entire Moon Palace Cancun complex. If not can you confirm when they expect this to be open? If anyone complains about not having enough to eat or enough options at this resort, I will have a hard time believing them. The hotel has an incredible animations team, providing the best activities all day and throughout the evening. However, for absolute clarification on this matter, you need to confirm with the hotel directly. Our Travel Specialists here at PlayaDelCarmen.Com will be happy to help you. We were invited with another couple to the Grand at Moon Palace, we said yes, they planned the trip, did the research, and we were happy to get away for a long weekend with them. All you need to do is enjoy your best vacation ever. Sounds as though things have changed since our last visit here. Also was wondering is it worth Visiting Tulum & Beach? All are surrounded by chic cushioned loungers and umbrellas. Families, meanwhile, that want to be closer to the action of the Hotel Zone may prefer the Panama Jack Resorts Cancun. Cab or bus? I was worried that the water park was not open but reading previous replies you said its open which I was glad to hear. The fees charged to play the course ($220) can be deducted from your resort credit, so there is nothing to pay. I hear the bus system is easy and is only like 1.00 per person. Hola Wendi, thank you for getting in touch! If you need any help with other excursions be sure to let us know as we are a local agency and can get you the best deals. Are you hearing this as well and if so what do you think about the Grand? Hi Molly, I would recommend to people with kids. Enjoy! Is there one considered more quiet than the other one or lets say one with more animation by the pool during the day. All products are independently selected by our writers and editors.

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