paragon siena 12x16 hardtop gazebo
paragon siena 12x16 hardtop gazebo
Speak to one of our experts today! Can I put a heat source underneath the gazebo? Our soft tops gazebos require the canopy to be removed. Can I get replacement parts and if so where? Warranty will vary by model. That means Manufacturer Warranties apply in all cases! boxes and/or APO/FPO. Our warranty covers manufacturer defects. The Siena Gazebo comes with an easy to read instruction manual. {"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}, Free Shipping + No Sales Tax | Ends 8/7 at 11:59pm. Forget about any mosquitos or other bugs getting in. A stunning entertaining space, this gazebo is built for maximum comfort and enjoyment with sliding screen doors on all 4 sides.Shield your family brunch from the glare of the sun or enjoy the rain's soft pitter-patter with the full coverage of the Siena's dome-shaped, composite roof.The roof is made of a sophisticated composite of aluminum and polyethylene core and multiple layers of finishes and coatings.The roof's underside has a white-cream color finish that adds a wonderful glow during the day and into the evenings. The delivery driver was friendly and caring. I was having my own difficulty with a tracking number and they not only addressed it with me immediately, but have stayed in constant communication with me to make sure all is good! Very happy with the purchase, overall a Great Experience. Even candlelight reflects back down and illuminates the area at nighttime. If it's in acceptable condition, the customer will receive a refund/exchange. They responded to my inquiry very quickly and efficiently. Can I install a light or fan inside of my gazebo or pergola? Larger spots may require machine washing. Our warranty covers manufacturer defects. square inch snow load, All hardware is made of corrosion-free and rust-resistant materials, Ground stakes and bolts to anchor the pergola to a concrete slab or wooden deck are included, Decorative base covers for each post hide the anchors, Snap and click connectors make assembling the upper framework quick, Includes clear and fully-illustrated step-by-step instructions, Friendly technical support from Paragon Outdoor is available for installation help, Note: Please be sure to check your local building code for any required permits and issues pertaining to zoning, setbacks, or restrictive covenants, Note: Gazebo may be shown with options such as patio furniture which is not included, Engineered and designed in the United States, Paragon Outdoor and Shed Nation stand by their structures and work to make sure customers are completely satisfied, Ships in 3 boxes: 100.39" x 21.26" x 5.74", 89.56" x 26.57" x 9.25", and 66.53" x 41.33" x 2.35". Phone: +1 (248) 825-3423. When ordering, please ensure that your billing and shipping addresses are correct to avoid delays in order processing. Yes, This can be done. Before you guys ask me to review your products, you should check first to see if they were delivered. Email:[emailprotected] Manufacturer's defects will be handled according to the product's manufacturer warranty. I ordered this building kit. My husband loves it. The vertical posts are aluminum, and the rails holding up the roof are aluminum with steel inserts for strength. Most of our gazebos are equipped with a centrally located hook. The frame is powder-coated a sharp black color to further protect it against the elements. Lost your password? Yes. Despite its size, the Siena is designed for easy assembly. AUTHORIZED DEALER We are authorized dealers for all of our brands! The 12 x 16 Siena Metal Gazebo from Paragon-Outdoors is a durable but beautiful gazebo kit. Sarah is great and I want to say, in a world where customer service has gone a bit sideways, Sarah and Backyard Oasis is above reproach. The Siena Screen Room has sliding screen doors on all 4 sides. Our representatives will be reaching out to you regarding your shipping progress on a daily basis! Need some mechanical skills to put together but nothing impossible. delivered in a timely manner. Under no circumstances can you place a heat source under soft top gazebos. Can my gazebo or pergola be secured to a deck or concrete slab? Your warranty terms and conditions can be found in the assembly instruction manual. If the whole unit is defective, we may ask you to ship it back to the warehouse. Item must be unused and in it's original packaging. Hardware to bolt this Gazebo to a concrete slab or deck are included. But I was kept in the loop the whole time. Right now all orders are processed in 9 to 12 hours. Damaged in transit: Do NOT ACCEPT the product if it's delivered with obvious damage. We have yet to receive our purchase. Base plates at the bottom of each post that the gazebo sits on are made of steel. Please call us directly so we can ensure the correct replacement part is sent to you. Only bad thing was shipping and delivery notifications. This Gazebo literally becomes the screen house. My husband lost his shop. We handle the hassle! Please note: As of now, goods ordered can't be shipped to P.O. Would recommend. Forget about any mosquitos or other bugs getting in. 2021 bagelsands.com All rights reserved. Your cart is empty The representative from Backyard Oasis had to go to extra work to arrange a drop ship from the warehouse. Remember me If you need help with a warranty, we can help! Base plates at the bottom of each post that the gazebo sits on are made of steel. FREE SHIPPING on a majority of items! Yes, This can be done. We dont recommend placing heat sources under hardtop gazebos. If a unit is not in stock, it will have a unique lead time depending on the SKU. Parts can be shipped to you, if a part is defective. Greatly appreciate the speedy shipping. ), Do you guys have questions about the product our delivery? Call us today at 810-212-2788!M-F: 9 AM-6 PM PST. We love speaking with our customers! What are typicalshipping & processing times? Great communication and follow up from this representative. Expires: 5/31/2021! Also, braces parts #29 and #30 do not fit well and require modification to attach properly. Parts can be shipped to you, if a part is defective. Paragon-Outdoors is a manufacturer of high-quality backyard structures such as Gazebos and Pergolas. It has an aluminum frame with aluminum composite panels that are an architectural grade material that provides insulation, noise reduction and is rust resistant. ** total_quantity ** | ** unit_price ** / ** unit_measure **. I had contacted the manufacturer and they gave a list of retail providers; Backyard Oasis was at the top of the list. Other than that, everything was great. Well built but, instructions are difficult. Please see our guarantee for more details. Be sure to include the link to the other site. These panels provides insulation, noise reduction, and are rust resistant. Order processing timeis 3-4 business days if the item is in stock. Paragon Outdoor | Siena Hard Top Screen Room Gazebo 12'x 16-ft. Can I put a heat source underneath the gazebo? It has an aluminum frame with aluminum composite panels that are architectural grade material. They are phenomenal! This item ships to all States of the contiguous U.S.A. For international buyers, please give us a call immediately and we can review the shipping options directly with you! Not only do they keep the unwanted bugs out, they act as a shield from the setting sun reducing the glare so you can enjoy your end of day. It was my first time buying a product from Backyard Oasis. Can I get replacement parts and if so where? Paragon Outdoor stuctures are very popular and ship directly from the manufacturer's warehouse. I researched shops/sheds. Copyright 2022 NationStores LLC. Lag bolts would to need to be purchased separately for a wood deck. Deny the package and ask for a Return Authorization Number. Despite its size the Siena designed for easy assembly. It comes with an easy to read the instruction manual. This company know customer service! His project. If there's any damage, note it on the Bill of Lading. Give us a call right away! Most of our equipment requires specialized shipping which will always be free for you! The warranty does not cover weather-inflicted damage and/or damages causes caused by not following assembly instructions and adhering to warnings in the manual. We dont recommend placing heat source under hard top gazebos. Yes. It has a built-in roof vent to accommodate windy days, and the roof panels carry a seven year limited warranty against defects, though they are expected to last much longer. Does my gazebo or pergola require "winterizing"? Due to Covid-19, the shipping and lead times for many items continue to fluctuate. Had to check with the carrier a few times on if it is being shipped or not and when I can expect it. Under no circumstances can you place a heat source under soft top gazebos. You can use a damp cloth and soapy water to clean small spots on your canopy. The dome shaped roof is a sophisticated composite of layers of aluminum and polyethylene core, and multiple layers of finishes and coatings. Buyer's Remorse returns are not accepted. If you receive it with concealed damage, it will be handled on a case by case basis. Screw holes are not located in the correct places. We suggest air drying. Weather related damages are not covered. Please note: As of now, goods ordered can't be shipped to P.O. Highly recommend. Lag bolts would need to be purchased separately for a wood deck. Ground stakes are provided. It came in. This the perfect Gazebo for any backyard. Most of our gazebos are equipped with a centrally located hook. If there is no obvious damage on the packaging, check for damage inside the pallet. Thank you. Does my gazebo or pergola require "winterizing"? 10/10 recommend this company. The Siena can be used all year round, as the thick frame posts are made of heavy gauge aluminum. Please give us a call at: 810-212-2788 today or email us at [emailprotected]. In most cases we will get you an RMA from from the manufacturer and have all of the relevant information filled out. Availability changes daily, so please ask us before ordering as shipping times can range from a few days to several weeks. This rugged gazebo is made of aluminum and steel. I ran into a couple of issues with the instructions and called Backyard Oasis for help. My order arrived as promised, however I cannot rate the pergola yet as it is still being assembled. The 5 star rating is for Backyard Oasis and their customer service. Delivery takes7-14 business days on average. Deny the package and ask for a Return Authorization Number. Great company.. Backyard Oasis contacts, Sarah and Andy were most helpful and accommodating to my order of the Pergola. Paragon Outdoor Florence Aluminum Pergola 11x16 - Convertible Canopy, Duramax YardMate Plus Pent 5'x 3' Gray w/ Floor, Duramax Woodbridge 5 - 10.5'x5' w/ Foundation, Dundalk Leisurecraft Serenity Outdoor Sauna - 4 Person Barrel, Duramax Bicycle Storage Shed Anthracite w/ White Trim, Paragon Outdoor Novara Aluminum Pergola 12X20 - Louvered Canopy, Paragon Outdoor Barcelona Soft Top Gazebo, Paragon Outdoor Barcelona Soft Top Gazebo 10' x 12', Little Cottage Company Workshop Value Shed w/ Floor Kit - All Sizes, Palram Olympia 10' x 18' Patio Cover - WhiteWhite, Duramax Duramate 8x5.3 Vinyl Shed w/ Foundation, Little Cottage Company Gable Value Shed w/ Floor Kit- All Sizes, Paragon Outdoor Siena 12x16 Hard Top Gazebo. The architectural-grade hard top roof is made of aluminum composite panels that provide strength, noise reduction, and insulation. Screen out the bugs and let the air in with the Siena Screen Room Gazebo. This gazebo literally becomes a screen house! We offer 1 on 1 customer service to all of our customers! Hardtop gazebos do not require any action prior to winter. Sign up today and send us a picture of your backyard oasis! All rights reserved, 13809 Research Blvd, Suite 500, PMB 91749, Austin, TX 78750, Call Us Toll Free: 888-881-3715 | Sitemap, Paragon Outdoor Siena 12X16 Hard Top Gazebo with Sliding Screen, Paragon Outdoor Sienna Gazebo Manual [15,237 k], Paragon Outdoor Siena 12X16 Hard Top Gazebo with Sliding Screen [GZ3DXLS] | Free, Nominal dimensions: 12' length x 16' width, Perfect for multiple uses such as a screen house, shade spot, a picnic area, a dinner area, a spa retreat, and more, Entire structure made of 1.6mm heavy gauge extruded aluminum, Frame is powder-coated with 80 micron dye in a furnace for added protection, Frame and roof structure are assembled with prefabricated rails that require no rivets or welding, further enhancing structural integrity, Roof overlaps the entire structure to ensure that there is no rain leakage, Rated for 80 MPH wind gusts when properly anchored and 22 lbs. The Siena Aluminum Patio Gazebo is a durable and beautiful gazebo kit. The vertical posts are aluminum, and the rails holding up the roof are aluminum with steel inserts for strength. The shed took a little longer to be delivered than what was originally posted BUT the team kept me up to date every step of the way! Yes. Once you have been approved we will send all relevant instructions regarding the return and follow the return process laid out by the manufacturers. Please call us directly so we can ensure the correct replacement part is sent to you. Product is as advertised. 2-people can have this gazebo built-in half a day, letting you enjoy spending the weekend relaxing beneath it. The pandemic has delayed a lot of things and with every shipment progress they called or emailed me to tell me where they were in the process. I do like the product but, hope this problem can be solved. May Promotion: Free Shipping on All Orders Above 100$! Even candlelight reflects back down and illuminates the area at nighttime.This rugged gazebo is made of aluminum and steel. Can my gazebo or pergola be secured to a deck or concrete slab? The folks at Backyard Oasis provided phenomenal customer service. *We can not price match local stores, warehouses, price clubs, or prior sales and the item must be new and in stock. PRICE MATCH GUARANTEE We are guaranteed to have the lowest prices online! Our pergolas can remain with the canopy drawn to one side under the built-in cove. Its contemporary look makes it a great fit for any setting, and many of its design elements were taken directly from customer feedback. Hardware to bolt this gazebo to a concrete slab or wooden deck are included. The warranty does not cover user error, negligence, or misuse. AMAZING CUSTOMER SERVICE Your home is one of your most valuable assets and finding the right upgrade can be hard enough on its own! He has been working on getting it built. There was one part missing and they promptly sent it to us, following up every step of the way. Do NOT ACCEPT the product if it's delivered with obvious damage. This item was listed as out of stock. This product was Awesome!! The elegant Siena 12X16 Hard Top Gazebo with Sliding Screen from Paragon Outdoor, one of the nation's leading makers of backyard structures, is the perfect way to provide shade for your patio or garden. Continue Shopping. We accept all major credit cards and paypal. The warranty covers damage due to manufacturing defects only for a period of 5 years on the structure, 5 years on the Aluminium Shell, and 1 year on the netting from the date of purchase. For more information, please see our official policy here: Shipping & Returns! Yes, Paragon Outdoor structures come with concrete anchor bolts. Shipping is delayed depending on region. Start your journey with the right support from Backyard Oasis! Item came sooner than expected! If you find this item at a lower price elsewhere including shipping and any taxes, please email us or give us a call and we will do everything we can to beat any valid online competitor's price! It would help to number the parts in their sequence of assembly. We will send further instructions. Returns are easy, simply contact us for to start the process. Two people can have this gazebo built in half a day, letting you enjoy spending the weekend relaxing beneath it. It will enhance the look of your patio or garden and become a gathering spot for your friends and family for years to come. The underside has a white-cream color finish that adds a wonderful glow during the day and into the evenings. From the moment I ordered from this company I have been impressed! They responded immediately and walked me through the steps. For your protection, we screen credit card orders for potential fraud. Address: 1059 Maitland Center Commons, Maitland, Florida 32751 They were so expensive even local. Yes, Paragon Outdoor structures come with concrete anchor bolts. Sign up for the chance to win BIG giveaways & special coupon codes. It is your responsibility to prove the damage was made during delivery if you accept an obviously damaged shipment. One of the fantastic features of this Gazebo are the sliding screen doors on all four sides. I worried because it was coming from so far away. Excellent quality gazebo. Can I install a light or fan inside of my gazebo or pergola? The delivery of the shed was fast and on time. One of the fantastic features of this gazebo is the sliding screen doors on all four sides! Your warranty terms and conditions can be found in the assembly instruction manual. The Siena 12X16 Hard Top Gazebo is sure to add functionality and flair to your home. The packagewill assessed upon receipt. The entire structure, including the roof panels and all screws, nuts, and bolts, is completely rust-proof. Please send an email to info@homebarselect with images of the damage within 48 hours of delivery. Defective Items: Manufacturer's defects will be handled according to the product's manufacturer warranty. (and get periodic updates! What are the return policies forbuyer's remorse, damaged in transit, and defective items? Leaks a lot during rain, does seem to slow up but never stops. Weather-related damages are not covered. Item must be unused and in it's, ** total_quantity ** | ** unit_price ** / ** unit_measure **. The soft top canopies should be removed for the duration of the winter season. Great communication and service. If the whole unit is defective, we may ask you to ship it back to the warehouse. boxes and/or APO/FPO. Customers rate us 4.7/5 based on 106 reviews. We are doing our best to update stock quantities with our suppliers but please bear with us as we navigate these difficult times! SSL CERTIFIED Backyard Oasis works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts information you input at 256k-bit strength. If you find something different from another retailer, contact us immediately and we can resolve it for you! Ground stakes are provided. We recently moved. Warranty will vary by model.
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Posted by on Thursday, July 22nd, 2021 @ 5:42AM
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