my quartz countertop scratches easily

We have been walking on eggshells around our countertops in the kitchen, being very careful not to slide anything. I purchased the MSI quartz paying big dollar for that and was regret to choose this quartz. Questions? I had never heard of this product and don't know if it will work on other marks, but thought I'd suggest it just in case. Are you working with a general contractor for your project? A couple of my knicks in my counter came from a small glass spice bottle falling the 2 feet or so out of my upper cabinet and landing on the counter. I had matte white Cambria quartz countertops installed in my new kitchen about 6 months ago. They did a superior job with fabrication and installation and the new Technistone countertops shine like brand new after 6 month of use. "test it yourself". And on MY quartz counters, that is not the case. You need to own it and experience it to give a true statement.". Zero scratch, zero chips. Once finished, a glossy, smooth slab emerges and it can be cut to fit your kitchen and bathroom exactly. Click To Tweet. I was the victim when I purchased cheap MSI quartz. Keep these maintenance tricks in mind as you care for your quartz countertops: As a preventive measure, wipe your countertops down once a day with a damp washcloth and, if necessary, a small amount of mild dish soap. One for quality reasons and the other for adverse affect on workers causing silicosis and lung cancer. why you reduce peoples argument to an easily defeating lack of knowledge; strawman fallacy Huh, Now MSI line - it is hard to believe that is the case as the company would have stopped selling it I would think.. That'll do it. Big Gap on each side of dishwasher. Here are the photos of our countertops. They are a beautiful choice in your kitchen or bathroom. asking for advise for a mid century staircase. I can not wake you up because you pretend you dont understand. I have charcoal soap stone Silestone Quartz countertops installed about 2 years ago when I had my kitchen renovated and they look as good as the day of installation No stains, no scratches, no chips. I read so many bad reviews on MSI, Cambria and Silestone and even Caesarstone quartz AFTER we installed them that we decided to have them removed and replaced them with light granite. The original post is from 6 years ago. These are stones whmuch should bear kitchen work, right; rubbing, cuting or chopping over a board, the friction between bottom of a dish or pot against them etc, ".I think I would just rather have laminate", "If I had to do over, I'd go back to laminate. Arch City Granite is pleased to offer the best selection in quartz countertops around. We moved into a newly built home with white quartz countertops. Quartz is for display only NOT for daily use. My designer literally did not get a picture of the wood counters before they had stains, and we were being very careful. Stop by Arch City Granite today to explore our selection, prices and brands. Connect with us to learn more about proper quartz countertop maintenance. I have read too many stories about their work. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Making Bathrooms & Kitchens Beautiful Since 1979. observe the result. You will not have to seal them. Good grief. It beats out quartz composite for strength and scratch resistance. Do Not trust anyone who tells you Do Not Believe what you see with your eyes. Our staff at our. I don't consider them to be a stain because they are so easy to remove - in my book a stain is something that is difficult to remove or has penetrated the material. Is it ok to put the island outside the "U. Oy vey. I have probably stated those exact words at least TWENTY TIMES in this forum. Has no bleach or ammonia and smells like vanilla. You must address Chessie's arguments, not her circumstances. very disappointed with them. I recount my own experiences here, whether they are good OR bad. Some granite places offer permanent sealers. you guys are obviously defending your business and regardless of what people say just throwing words. I have never stated ANYTHING other than my own experiences. Yes there are rules to follow with manmade stone. With quartz you can NOT repair any scratches, stains, chips - it is a permanent damage. There is not such thing on the market called MAINTENANCE FREE, STAIN FREE and SCRATCH FREE QUARTZ.. Their countertops have scratches and even some chips after one year of use Our Czech Technistone quartz looks like BRAND NEW in 6 month. Butcher block VS quartz counter tops in kitchens. Quartz countertops are man made and also known as engineered stone. They are made of 96% natural quartz material that is ground very fine and then mixed together with 6-7% polyresin binding materials and pigments. However, if scratches or chips appear, you can have them professionally filled in and repaired. She's had her quartz counters for 2 years, and she is just as happy as I am. I gave Home Depot as an example and Chessie says something I dont understand; well she might be a queen and never buy from Homedepot but here we are not talking about specialty high cost custom material, we are TALKING about QUARTZ and yes people buy from different stores including HomeDepot. |, MON - FRI: 8 AM to 5 PM | SAT: 9 AM to 3 PM, Our Low Price Guarantee on Natural Stone Countertops, Environmentally Friendly Granite Supplier, Arch City Granite & Marble Employment Opportunities, However, quartz countertops have gained tremendous appeal among designers, builders and homeowners as more. "Helping each other and sharing experience especially when you OWN the product. You won't have natural veins, or characteristics granite gives you. You must address the arguments, not the circumstances, of your interlocutor. Sometimes I wonder the company sold me a replica of MSI quartz. Or could it possibly have been scratch that quickly? Did you inspect the counters after they were installed -- and before the tile contractor started installing the backsplash? Overall, quartz countertops stand up to much wear and tear in the kitchen with little evidence. The benefits of quartz are that there is little to no maintenance. I like to help people to avoid the same mistake. We had our quartz for 6 month and the countertops look like brand new. and Joseph, you act as you are the wise grandpa here. With so many colors and styles in quartz to pick from, it is uniquely a stone that can fit any kitchen style. Not a trace left. It's easy to work on and easy to clean (if you ignore the mild staining). Had you done so here, you would have seen my 36th post down where I relatively easily removed an etch from an engineered stone countertop. They are not using the right method. i virtually have to wipe them down and buff them manuslly and even then, they look just oksy. Just like the stone artisian says, granite is heat resistant and easy to maintain. My counters are LG Viatera quartz. people believe what they see, feel and examine not what they are told over and over. Once I explained the differences and the customer saw actual slabs they would go with the granite, 95% of the time. people complained about having scratches and stains happening with every little touch, not easily removed, many are permanent. He now disconnected with us. I don't waste time on forums giving advise if I don't own it. trivets and coasters everywhere. I'm really glad I went with wood in most of the kitchen (with tile in a wet area around the sink). Do NOT buy MSI quartz! We've barely used the countertop so I can't imagine how it could get scratched that easily and if it did, then it's going to get completely scratched once we have normal wear and tear. Absolutely NO marks of ANY kind. We may have a preponderance of consumers with engineered stone scratches, but there needs to be a scientific study to determine whether or not there is a difference in the rates of scratching between brands. Of all your options for stone kitchen countertops, quartz is probably the most durable. When the installer came by to pick up his check this morning, I showed him the marks. As durable as quartz countertops are, proper care is still critical to making sure they last for their full expected lifespan. then I use dry cotton cloth. I also later figured out how manufacturers and retailers commission contractors to sell their junk. Scratches everywhere and we are really careful. In any event, I am happy for you getting new counters - your kitchen looks lovely! Yes, doctors noticed a correlation between smokers and patients with lung cancer, then did the research that scientifically proved that smoking causes cancer. This has been discussed ad nauseum in this forum. The Technistone is imported from the Czech Republic to USA. WITHOUT that maintenance and cost. If you select quartz, you will not be disappointed as this sturdy stone looks fabulous for years and years with appropriate care. I will post another review after 12 month to let everyone know how the Technistone countertops are doing. Even the most durable of quartz countertops need a hot pad to protect them from hot pots or pans. It is NOT durable whatsoever and it stains and scratches very easily just by placing cup of water or tea on the countertop. The granite is a piece of artwork that looks great forever. Windex didn't work. I don't know the actual difference in price, but I would imagine that for many, laminate is a much wiser choice, financially. Quartz is also heat resistant (though not heat proof like other stones so trivets should still be used), environmentally friendly, easy to clean, durable and above all, scratch resistant. "Wise grandpa." Also, I wanted a specific undermount sink that would not have worked with laminate. These complaints are real as the day is long. Additionally, the smooth polish isnt nearly as heat resistant as the stone underneath it. Anyone else seen something like this? Unfortunately i learned this lesson late and my contractor didnt take responsibility and as I mentioned earlier even denied to install a different material for another job. . TEST it with your key, a countertop should not scratch. All these characteristics are big reasons why homeowners are consistently picking quartz countertops in recent years. A home for sale simply boasting granite countertops throughout the home suddenly made it irresistible to buyers. Thanks. THAT is the countertop that is nearly indestructible. I acted as a salesperson and purchaser for manmade stone and granite for a large company. Would you consider this a defect from the manufacturer? They are basically indestructible. Now I am the winner after installing the Technistone Noble Areti Bianco quartz. Well, I don't treat mine like it's made of glass. I always use trivets for any hot items, but then on all the countertops I have had I always used trivets. See if soapstones assets and imperfections will work for you, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Kitchen Counters: Stunning, Easy-Care Engineered Quartz, Get Quartz and Porcelain Surfaces Super Clean, Lessons in Living Comfortably: Embrace the Scratches and Dents, Houzz Tour: Pros Solve a Head-Scratching Layout in Boulder, Kitchen Counters: Sturdy, Striking Recycled Glass With Cement, Kitchen Sinks: Granite Composite Offers Superior Durability, Add Gorgeous Sparkle With Rock Quartz Crystal, Kitchen Counters: High-Tech Solid Surfaces Make Maintenance Easy, Kitchen Countertops: Granite for Incredible Longevity, Kitchen is approx 12' x 12'. and somehow we still have marks. :-), "Some have more resin than others which will make it easier to scratch or stain.". Well, no, that isn't true. According to your "reasoning" my expertise is irrelevant; since I don't own any, my opinion doesn't count. WE ARE OPEN FOR BUSINESS. MSI quartz is not good stuff. I love my countertops now, and while I probably do take more care with them than I did with my laminate, I have zero regrets. I am a plain ol' homewowner. I will replace with granite next year. Quartz is scratch-resistant, but not scratch-proof. We actually have a dark brown color quartz on display in our showroom. It is all marketing but reality is a different story. :-). Remember that although your quartz countertops are incredibly durable, they are not cutting boards. I keep a couple of trivets by the stove so burning has not been an issue. K B, that's very frustrating, especially since the quartz industry touts the product as being maintenance free. But I wanted them to look 100 years old, so that's fine with me. I am not even cooking yet. There's a lot to like about this durable blend of quartz and resin for kitchen countertops, and the downsides are minimal, These cleaning tips for quartz, travertine, porcelain and engineered stone will help keep your countertops and sinks looking spotless, When you celebrate wear and tear, you send a message that your home is designed for relaxation, A haphazardly planned and built 1905 Colorado home gets a major overhaul to gain more bedrooms, bathrooms and a chef's dream kitchen, Ecofriendly and full of character, this heat- and scratch-resistant material is a great fit for custom kitchen counters. 2022 R & D Marble. "she regardless of people giving examples by sharing their personal experiences keeps saying they are easily removable, what type of fallacy is this one? HGTV programs tout quartz as being nearly indestructible. There is no scientific basis to substantiate the theory that some brands scratch or chip more than others. Granite you can seal once every 5 years with a solution that you wipe on, let it dry and you are done. These are the 4 crucial dos and donts you need to know. There were no stains - none. I took an aluminum pot and rubbed the bottom of it on my white quartz, Yup - it left a big ol gray line. Quartz countertops in recent years have pushed past granite in the popularity contest. We are extremely happy with the outcome and everybody who visits us is thrilled with the new countertops. Do not let your installer or whoever take you to a shop and introduce you a line of product to choose from. It is fairly heat resistant as well though trivets are recommended. I have no idea if that issue occurs with all of the MSI line - it is hard to believe that is the case as the company would have stopped selling it I would think. its a constant stressor daily in my home. The only thing that could hurt/scratch it is another piece of quartz or a diamond. Though quartz is not completely indestructible, this type of countertop is highly resistant to scratches. If you don't put trivet under a cup of tea - you will have a mark on your island. If you just use water, or dish soap - that won't remove it. i finally found something close to quartz called Nonoplastic which is not quartz and was very strong and real scratch resistant in my test. .Best of luck with all your house projects. I replaced it with quartz, and there is no comparison in looks, frankly. Kinda silly that you cannot try it yourself. Maybe one of these can help you find a perfect tile. Could this kitchen sink material be right for you? Pro Tip: Some spills can blend in on a busy quartz countertop surface. I agree with you a lot of evidences and personal experience along with pictures shared here shows that this product can be very misleading, and if one is not careful has to redo the job. They are easily removed. I should have just gotten good ole laminate like my husband suggested. You can, if you want, but it is NOT needed. If you do scratch the surface by accident, buff the scratches out with a polish such as. We all make mistakes in life but thank God for the good company owner who acknowledged his mistake and replaced the countertops in 7 days. need help picking out new kitchen counter tops - ?Granite? Ya, I wished I would have known. Thank you for sharing your experience with us. Be sure to use trivets and cutting boards going forward for years and years of beauty. Your Guide to Buying Bathroom Countertops, Quartz & Granite Maintenance: Kitchen Countertop Cleaning Tips, Stunning Kitchen Design Trends for Your Remodel, Trending Granite Countertop Colors to Revamp With. Norwex microfiber and polish cloths didn't work. Then I sprayed 409 on a paper towel, and wiped in a circular motion, and the mark was completely gone. They can be made in many more colors than granite and being a manufactured natural stone, the variety of style, grain and look is unlimited. dont touch the counters. i cant believe i live like this in a $50,000 kitchen. I doubt there is enough difference in the resin/quartz ratio between brands to make any substantial difference in scratching and staining. We learned a tough lesson and love to help others to make the right choice. Perhaps you have a much different type of quartz - honestly I can ONLY speak for my own - which is LG Viatera. The list of quartz countertops glowing virtues is long and impressive. We are cooks and need to have something durable but quartz is definitely not it! But I have no scratches and I do not baby my counters at ALL. What are the disadvantages of solid mocha quartz kitchen counter tops? They all ask us when we got them from and what is the brand. Acidic liquids like vinegar or wine are particularly fast-acting stain agents. There is nothing more exciting than kitchen and bathroom counter upgrades, they provide an instant attraction and beauty unlike any other addition. I like your counters so much if it were my kitchen I would do the same quartz on the backsplash. And frankly that is what I think most people that are having a problem, are doing. As more and more people occupy this earth and start to furnish homes with this product , eventually someone will think research and testimonials are improtant and valid to put the money into a real research will they find the truth, As for myself and many other consumers, who have had these experiences we know . may i ask if you are a user or are you a product promotion specialis? Unfortunately the complaints about certain types of quality of quartz are accurate. If you have hard water, yep, that means you will have a mineral residue. If she thinks they look dirty, they're a terrible choice. That does not mean they cannot happen because with a enough force, a scratch can appear but with normal, everyday use in the kitchen, scratching is unlikely due to the hardness and durability of this incredible stone. This will be the same. Have your water checked, people!!! I wish I was one of the many tile experts on here to suggest a perfect tile. Look - I just did this on my own counter. See my attached photos. this wont happen with other material. Cambria and Silestone got very bad reviews too! They also recommended to use it every two months to remove the water staining and junk that accumulates on a non-porous surface - works great! Since man interferes with the quartz making process, they become more uniformed. Plus a fraction of the cost.". If I had to do over, I'd go back to laminate. Having less resin would make engineered stone more likely to stain and less likely to scratch. Plus a fraction of the cost. A general contractor will take responsibility for getting this countertop scratch problem fixed for you, thus avoiding any of that finger-pointing that can sometimes happen between tradespeople. If you are still happy then buy it. Like I said, Quartz is touted as indestructible, but my experience with it is the opposite. The only other thing I can think of is that the tile sub contractor scratched whole putting in the backsplash. GET A WATER FILTER. Ive had my quartz counter tops for 2 years and I love them. I strongly believe that the European companies make better quality products that last a long time but we have some great products in USA too but quartz is not one of them..haha! Try "Sprayway" cleaner. THAT is the countertop that is nearly indestructible. Check out your counters at eye-level to make sure you get everything. We are very happy with our choice and you will be too! Do your research, do any testing that should be done for any material you are considering, be very careful about your installer - have a long discussion about what might happen and what the resolutions would be, and you will wind up with a counter you love. Problem fixed. Magic Eraser didn't work. Never cut directly on your countertops to avoid scratching the finish and making the stone more vulnerable to staining. test your Quartz before you buy. My grand kids have spelled real grape juice on them and it washed right off. They love it too and have no problems whatsoever with the countertops. This tough surface can withstand plenty of abuse from your cooking or kitchen activities. A careless accident or lack of proper care can leave even the most heavy-duty engineered stone damaged. He pulled out a container of A-MAZ Water Stain Remover and, after a minute with a soft rag, had removed every mark. I'm sure I could have put in a new laminate counter and been fine with it - I just wanted a different surface. I have two homes one was purchased many years ago and the quartz is amazing , strong and does not scratch, indestructable. That was simply age - and I was so tired of looking at it. . Get granite instead. I've noticed that if a sauce pan rubs the edge of the sink it will leave a mark. 6 month old TECHNISTONE ARETI BIANCO COUNTERTOPS - they look like brand new! We highly recommend the Technistone quartz! Helping each other and sharing experience especially when you OWN the product. He recommended the Czech Technistone Noble Areti Bianco (white with tiny little gray veins) to us. I'm sure not all quartz is equal! We use trivets and iron trivets under all pots and cups. After my mistake by listening to my contractor and bought the Quartz counter top which I explained earlier I decided to build a bar somewhere in my house and for countertop I decided to examine all quartz a available And I found ALL of them are scratched or stain by a small rubbing with an object like your nail, key, etc. While sealer won't protect you from scratches, it will help with staining. you fabricating stones and I teach logical fallacies at school, just recommend you to go deeper in fallacies if you wanna go around and use it in every argument you make. Furthermore, the testimony of an estone owner is likely anecdotal in nature. My advice to whoever wants to do a countertop project is to examine the Quartz and make sure they wont damage. Help I'm completely beside myself. We had brand-new quartz countertops installed four days ago. I have water dripped all over my friggin' counters, ALL the time. The new formicas look as good as the manmade in my eyes. Perhaps there is a higher end quartz that IS what we hear, practically indestructible. I have had ceasarstone quartz in the past and just purchased Hanstone for my new kitchen. Eva :-). With so many colors and styles in quartz to pick from, it is uniquely a stone that can fit any kitchen style. Not sure how to take care of your new quartz countertops? A gentle daily wash will keep stains from developing and keep your counters free of dust and grime. All gone. "may i ask if you are a user or are you a product promotion specialis?". It can't be both. And if I do mess them up, I can always sand it down. I hope this info helpsThese photos show 3 days of use of MSI quartz countertops and island. It's much more difficult to do so, but not impossible. The bottom line is that these countertops can be buffed out and will look good as new. Sure, the manufacturers building a brand want you to believe otherwise, but just like Coke and Pepsi are bouth carmelized caffinated fizzy water, it's basically all the same stuff. There are so many options and with the ability to see and feel all the stone slabs we offer, you be able to envision them in your home easier. They look fantastic. Anecdotal evidence is worthless. It requires high maintenance. The MSI was defected. landscaping2014, Sounds like you definitely had a defective product. We are a bit shocked given what we were told when picking this product. I've also never heard of not sealing quartz. Get Stone Selection Help From Our Stone Experts. It wasnt until many many children were affected and we were able to bring it to the congressionall commitee with a bunch of research and testimonials of families that they finaly saw the truth. I got blueberry juice on the white ceasarstone and it would not come out - I called Ceasarstone and they recommended using soft scrub green - It worked!!

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