holland america onboard credit

Holland America Line will assist in filling prescriptions. This thread has been helpful to usnewbies on HAL. Offer expires November 15, 2022. I have a $200 obc . $150 from HAL $50 from TA. OK right? Maybe no Inuit sweater. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. So you really can't count on any info you get! The charges are subject to change without notice. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. If we do not have your information by this deadline, you will be unable to sail. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. We anticipate that your stateroom will be ready at approximately 1:00pm. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Holland America Line reservesthe right to substitute products when specified brands are not available. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. I'm sure the staff would be grateful. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. If your OBC is from another source, other than Holland, you can get the amount refunded to you. gpmacki, July 28, 2010 in Holland America Line. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Listen to the menu and select the number that corresponds to the ship you are calling. We had over $1500 in OBC, PLUS free gratuities, PLUS a $100 Signature Beverage card. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. The best time to book your next cruise is while cruising with Holland America Line. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. If all three are on the same account, it will be credited to that account. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. No internet purchase required to download or use on board. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. I've had up to $1000 hold put on my cc for car rental. When I got to the page where you paid, I was asked if I wanted to use OBC or a Charge Card. If downloading or using off ship, your regular carrier rates may apply. Your stateroom keycard will be delivered to your stateroom. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. And the run around I got when I asked about it, makes me regret picking Holland America. Hours are from 6:00am until 9:00pm. I dont think weve paid attention before (obviously not!) Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. If you receive a busy signal or message, please hang up quickly and try your call again. Place a card with your name and address inside your baggage, as well as on the outside. (only hypothetical of course she will get new earrings). Place them in a carry-on bag or keep them with you so you can access them easily. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. Or just add any leftover amountto your onboard gratuities. Would the front desk be able to tell us do you know? We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. You may request seating time, table size and indicate with whom you wish to dine. Hopefully this will clear up the issue. On the second day, go to the desk (or a kiosk) and ask for a copy. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. In order to make returning home as smooth and easy as possible, please take note of the following tips. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. Local Sales Taxes Applied where required. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. You may also receive arrival documentation from Immigration when arriving at the airport. All other questions and concerns regarding air arrangements should be directed to your travel advisor. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. There are so many choices on your Holland America Line cruise. The reduced deposit applies to sailings of 3 days or longer. Other restrictions and exclusions may apply. Registration is free and there is no obligation to bid. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Save my name, email, and website in this browser for the next time I comment. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. Changes to your already confirmed flights (change fees and differences in fare may apply). The luggage tags are clearly marked with your ship name. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. . I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! My experience has been the same as Krazy Kruizers. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Please print out Express Docs including Boarding Pass prior to your sail date. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. My experience has been the same as Krazy Kruizers. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. of your seating request will be listed on your Cruise Contract. Beach Towels to take ashore will be available upon arrival at the Gangway. Experience the best in cruise ship entertainment. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations :oYou're right. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. A customary fee will be charged for services and medications dispensed. You are responsible for complying with the policies. Hope all HAL ships will soon have this. Guests are urged to complete the Online Check-in process before leaving home. The only exception is cash for gambling. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. For many years we have emphasized environmental stewardship and conservation in our operations. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Tours are available for purchase up to three days before sailing. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Internet is accessible from the comfort of workstations on board or from a personal laptop. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please Note: This online procedure must be completed prior to your sail date. Reconfirm any special transfer requirements for disembarkation with the on board. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. While some credits are It is how it is. Learn more, Self-care, anyone? You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Additional communication instructions can be found on board the ship in your stateroom information directory. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Learn more. of disembarkation. During our regular business hours, please call: 1-800-426-0327. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Travelers checks may be cashed at the front office to make your deposit. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Cash Advance: Cash advances are available at the Guest Services. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. No exceptions will be made. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. A passport is still the preferred document. For more information see our transfers FAQ. It doesn't go by each person unless you have set up separate accounts. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The A seamless transition is what our pre- and post-cruise hotels and tours are all about. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. I have a $25 OBC per pax. If I dont spent the OBC, do I get it back at the end of the trip? The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Visit our Frequently Asked Questions. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Representatives are available 24 hours a day, 7 days a week and 365 days a year. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. on board. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. It's not a deposit, but they do hold the funds on your card. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. I used the wrong word. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: By Please do not place your baggage over the emergency floor lighting. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). We will acceptU.S. travelers checks. Have the post office hold your mail. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. Please see the following important information about your luggage tags. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day Thanks! No additional deposits will be due until final payment. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. 2. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) We have an OBC from Costco Travel Canada and the shareholder benefit. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. For questions about your service or about billing, please contact your home network customer service. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Personal checks are not accepted on board. We seek, to the extent feasible, to accommodate guests with disabilities. Started June 21, 2021, By If you choose, continue the journey into the Yukon on your Alaska cruisetour. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Upon disembarkation, your bags are delivered directly back home. Do Not Sell or Share My Personal Information. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. many ports taxi lines can be long and distances to private transportation can be lengthy. Personal checks are not accepted on board. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! See Cruise Deals for active promotions. These requirements are established by the countries you are visiting and not by Holland America Line. :-) The HAL customer service rep went over the rules, she said that we would not be able to apply the OBC towards the gratuitiesbut confided that she knew some were able to but on others that usage was denied. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Previously with RCCL and with Carnival I have never run into this. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Do Not Sell or Share My Personal Information. I've had rental car companies put holds of $300-$500 on my credit card. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Download the app before your cruise, log in, and immediately start using Navigator. Sharing of any beverage or the package is not permitted. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. For 21+ day voyages (excluding Grand For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Appointments may be made in advance on our web site athollandamerica.comor once on board. By Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. The 3rd person gratuities will be deducted each day for that day. Telephone: At some point in your travels you may experience an emergency. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. its most convenient for you, 24/7. I think they use this for special social events for the crew. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Also, be sure to enjoy the Compass book located in your stateroom. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Points can be applied towards statement credits, onboard amenities, gift You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Local sales taxes are applied where required. Additional information concerning Customs matters will be provided during your cruise. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Oxygen: All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You do not need to include any suffixes on your airline ticket. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Please attach a tag to each piece of luggage you will be checking on the cruise. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. WebMake travel your tradition during Holland America's 150th year of cruising! Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Travelers checks may be cashed at Guest Services. It also shows you how to correctly put on your lifejacket. I'm sure there is more but that's what I can think of off the top of my head. Gift orders must be prepaid and received two weeks in advance of sailing. Even through two hurricanes. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). The line will be adding $100 in onboard spending You will claim your luggage when you arrive at your final airport destination. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. Great idea, Dave. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary.

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