qantas group risk management policy
qantas group risk management policy
Qantas Data Book 2017. OurModern Slavery Statement (PDF)outlines in detail the measures the Group had to take to ensure its survival, including the potential human rights impacts, on our people, operations and supply chain. endobj Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. Opens in a new window The frequency with which the Board is informed about issues depends on the significance of the specific risk. Two words showed something was wrong with the system, After centuries of Murdaugh rule in the Deep South, the family's power ends with a life sentence for murder, With Prince Andrew's sweetheart mansion rental ending, King Charles offers compromise that shocks his son, Flooding in southern Malaysia forces 40,000 people to flee homes. The Audit Committee, at least annually, reviews Qantas Managements establishment and operation of an enterprise-wide risk management system. Both roles will report to Qantas Group CEO Alan Joyce. The Qantas Sale Act requires the Constitution to contain specific provisions designed to reflect Qantas' position as Australias national carrier. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. As part of our wide-ranging contract with the Australian Government, the Group maintains an open dialogue on a number of issues that directly impact our business, including in relation to human rights. As governments are key decision makers of issues that directly impact our business, we invest in building effective and collaborative relationships in order to achieve optimal business outcomes for the Group. You basically fully commit your life to the job, but your skills are not portable. Opens in new window. Opens in new window, To read our Supplier Requirements and find out more about our supply chain, Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . better managing the behaviour of customers. The airline announced on . SHOW MORE Naren Kumar was appointed Acting CEO of Qantas International in April 2019. Qantas recognises that airlines have a role to play in preventing human trafficking and was a key sponsor of theInternational Air Transport Associations June 2018 Annual General Meeting ResolutionOpens external sitethat denounced human trafficking. %PDF-1.6 % "I considered it to be one of the greatest privileges that anyone could have. 2. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. Tip Sheets give additional guidance on specific topics: Policy and Procedure . <>/Metadata 362 0 R/ViewerPreferences 363 0 R>> Qantas Airways Limited shares are up 1.5% in Tuesday trading as we head into the lunch hour. 4 0 obj Prior to joining Qantas he was Executive Director for Jetstar Japan. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". The national carrier has a proud history of stepping up in times of crisis and the Group will continue to work closely with the Federal Government to provide repatriation flights, support export industries, share medical aid with our neighbours. The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Sustainability Portal Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. The Company's Risk Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. Opens in new window. People are the core of our business, and our commitment to respect human rights, which includes labour rights, starts in our own operations. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. Join Qantas Frequent Flyerorsubscribe to Red Email today. Key to this is responsible, ethical and sustainable business practices. Over 2016/2017 Qantas exceeded performance in sustainability benchmarking indices, from the last to first tier on the Macquarie Environment Social Governance (ESG) ratings, achieving CDP A List and CDP Supplier Climate Change A List and rated at a Leading level by the Australian Council of Superannuation Investors (ACSI). This amendment provides the Group with an additional level of verification in line with our voluntary commitments under the UNGPs, while at the same time upholding our position that the Australian Government is best placed to make decisions on the legal status of people seeking asylum in Australia. Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . I couldn't have scripted a better career.". The Group has partnered with external consultants and climate change experts to further understand the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Qantas Airways Limited ABN 16 009 661 901. Lesley has extensive senior executive experience in the airline industry in customer, brand, marketing, operations, digital and new ventures. Our due diligence program assists us to assess and ensure that those we partner with operate with a commensurate level of integrity, operate within the law and meet our requirements. We provide high-quality papers covering a wide range of services. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). A $200 million investment in operational resilience delivered a significant improvement in operational performance for customers. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. We do this by implementing an effective risk management framework that is embedded in the Bank's processes and culture. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. Weve been serving communities for more than 100 years. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key security and internal audit risk across the Qantas Group. Platinum Asset Management Ltd ( ASX: PTM) The Platinum share price is down 17% to $1.89. Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. The Qantas RAP has been accredited to Elevate status, meaning we are a leader in corporate Australia. strong corporate governance transparency in reporting. Therefore, job security is absolutely paramount, and pilots cherish their job security. The Board adopted its Board Charter (PDF) on 1 September 2003. It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. The Qantas Group is announcing changes to its Group Management Committee, as the national carrier moves into a new phase of growth and renewal. The three principles that guide us are: operating with integrity (through our safety, people, community and environment strategies). As a matter of fact, only particular people are gifted with a talent for writing. Our Supplier Code of Conduct creates clear expectations for suppliers in respect of labour rights and working conditions. Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Using this risk-based approach, we may also deliver training to contractors, agents or persons who may act on our behalf. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. 2 0 obj With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. All items in the FY21 Results Presentation are reported on an Underlying basis, unless otherwise stated. As Qantas was betting, the resulting economic damage led the government to intervene and send the dispute to arbitration before the Fair Work Commission, which threw out job security claims being pursued by unions and employees. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. click here. The policy must also clearly define the roles and responsibilities for managing risks; often in large organizations there is a risk manager who oversees the risk management framework and processes. He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. Since 2007, our On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Supplier Requirements. Matthew Allsop spent just shy of 16 years wearing the Qantas uniform and "flying under the Qantas tail but never actually worked for Qantas proper". Risk management is an integral part of all organisational process. Andrew was previously the founder and Managing Director of a large public affairs firm that was acquired by the Ogilvy Group in 2001. ", Another observed: "I feel like the staff have been beaten down. Opens in new window The global nature of our business means that we interact with government and their agencies across the regions and countries in which we operate. Environment Policy; 6. "We're expected to do basically the tasks that the Qantas ground services did, but with a lot less numbers and experience," said one worker from an outsourcedcompany used byQantas to manage ground-handling. The Group undertook our first climate scenario analysis in 2019 in line with the recommendations of the TCFD. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. Salient human rights issues are those that are likely to have the most severe negative impact on people, through a companys activities or business relationships. In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. Upgrade my browser. TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. And, above all, achieve the highest standards of safety and integrity. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". Remuneration Committee: Jacqueline Hey (Chair), Maxine Brenner, Michael L'Estrange and Todd Sampson. They've been beaten down. Reconciliation Action Plan (RAP) FY23 Preliminary Final results announcement. To avoid accidents, it is necessary to put many slices together to layer the defences so there is no possibility that the holes can line up and an accident happen. Io&Z $a S,:xM Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. |w`ltDs:a^#8RW~s>br|7b}qa.}70}z? ;|k@@]Cv"}{ nvpw$/:`BZyY/UD0|pu!Hwm8m ZcAD19G&`BsGW'T'g0C-)> Ou3 ze1-?d*MM1xy{kxdzM]y=p5o=Mf[3*>v#AM Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . Former Air New Zealand executive Cam Wallace has been appointed to lead Qantas' international and freight division. It is usual for each risk to have a named risk owner. As weve done during the pandemic, were continuing to transform to make sure were well positioned for the future. For consumer brands especially, protecting value is also about maintaining a social licence to operate. Safety and Health Policy; and 10. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. Book and Service View policies and guidelines Fares and Ticketing View policies and guidelines Changes, Reissues and Refunds View policies and guidelines Ticket Taxes, Fees and Charges View policies and guidelines Specific Needs View policies and guidelines The same tactics were used with short-haul pilots in the modernisation of the domestic fleet. The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF). The Qantas Group works with partners to make a positive impact in the community, address disadvantage and extend opportunity. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. Opens in a new window As part of this, we commissioned an independent survey of several thousand employees in 2019 to better understand their experience of any harassment in the workplace. The UQ Policy Handbook is to assist UQ staff developing policies and procedures. %PDF-1.7 3 0 obj Similarly, Qantas Airline is likely to suffer from the consequences of economic recession. They feared the holes were moving closer together. In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. "I think it's fair to say Qantas is a militant employer," professor of labour law at the University of Sydney, Shae McCrystal, told ABC's Four Corners. For example, the Qantas Airline may end reducing its business international operations. . Part of Wallace's remit will be to guide preparations for the company's "Project Sunrise," according to Qantas. So when we think about sustainability today, we define it in simple terms. Famously, on October 29, 2011, Qantas chief executiveAlan Joyce grounded the entire Qantas fleet worldwide, leaving tens of thousands of passengers stranded during an industrial dispute with pilots, engineers and ground-handlers. e9 VHh_>&4BRP#U"1R1n'Fhcd6b!T"8l bH,Qp/'r{HrNjGCu9w;L;:9zuYvO}b{=sYuO66q,-]j|gwN]u&w94~97>cdbo[Auv_(:3yeo];2BiQS1\.zE?ztfn~BqY^TY.I3NGm?;.EDMg]6"eO2(&,Kz\:Gb^0pTeTCy+zMo=a"}L)&4fTRE5aa=I: /zw8X4-&gl .NG_on|pINR:dN>8!Wl\lV%}m$9iC'YlyUX. The Qantas Group has paid all taxes that it owes and all tax compliance obligations are up to date. stream Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. We believe in showcasing Australian success on the world stage and, in turn, inspiring the next generation of Australians to aspire to great things. Previous roles have included Chief Executive Officer of Tiger Airways Australia for eighteen months, and Chief Operating Officer of Virgin Australia for five and a half years.
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