clipper pending passes

For guests traveling internationally, please review our ID and Requirements carefully before booking travel. Check out the r . Some purchasing limits applyas outlined on our sales page. Add Clipper to your phone before you take-off! Yes, you can use the Clipper app to manage your account on your phone. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. The garage offers parking forONLY $10 per calendar day! It currently shows I have the amount in the pending passes area but shows I have it in cash value. I loaded value online, but when I tried to use my card, it wasnt there. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Clipper on your phone will not unlock a bikeshare. Some transit agencies charge fares based on distance or zones. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Caltrain - Clipper Tip: It takes 3-5 days (really) for | Facebook Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. and our Clipper card scan fails every time, this is driving me nuts! Email: FanAssist@Clippers.com. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or, Get an adult, Youth or Senior Clipper card, Replace lost, stolen, damaged or defective cards. "It's overwhelmed our ability to process the applications." You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. Your session is about to expire due to inactivity. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. Bicycles are stored on the outside deck subject to the elements. There are no discounts available at the BART vending machines. For your guests traveling to Canada, please read our ID and Requirements page carefully before booking travel. Phone. To find out more information about replacing an RTC card, please visit 511.org. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. Ferry Building San Francisco Monday-Friday, 8 a.m.-6 p.m.Saturday, 8 a.m.-5 p.m.Sunday, 10 a.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Monday-Friday, 8:30 a.m.-4 p.m. 55-A West Santa Clara St. San Jose Monday-Friday, 9 a.m.-6 p.m. Contact your programs administrator for instructions on replacing a card. If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare. Phone. You will need to tag your card to a card reader or ticket machine to activate it. Skip the side navigation menu and go to the main content. For all other cards on your phone without HVD, value will be available immediately. Free Wi-Fi is available in both our Seattle and Victoria, BC terminal. We recommend arriving at least one hour before your ferrys departure. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. Vista Panoramic Upgraded window seats in Vista Class. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. What's the difference between cash value and BART high-value discount (HVD) tickets? However, you can park your car at nearby parking garages before boarding the Clipper (Bell St. Garage near the Seattle terminal, hourly parking at the Victoria terminal or the Hotel Grand Pacific in Victoria). In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. During the summer during double sailing days, there is a luggage storage area at the Seattle Clipper terminal where you can store your luggage (for $10.00 per bag Credit Card ONLY, cash not accepted) while you see the sights in Seattle. Select Clipper card and follow the instructions to add a card and load value. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. Report a lost, stolen, damaged or defective card and discuss replacement options. You have up to 6 months to spend down your balance, so you can load the funds. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. Weekly and monthly passes are not available. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. RTC Card and Accessibility. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. For more information, please see our Seattle-Victoria fast ferry schedule. questions, log in to your account. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. Yes. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. This page includes debit cards and refunds. If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. All rights reserved. New to Clipper? There is a $5 fee for this service. I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance? Proof of payment is required. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date. Tag again or use another payment method. Be sure to review the paper ticket fare chart at the station. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. New to Clipper? Youth and Senior Clipper cards can be obtained by mail or there are multiple locations across the Bay Area where you can apply and immediately receivea Youth or Senior card (on the Clipper discountswebsite select "Staffed Locations" under "Location Type" for Youth and Senior card services). 2023 Clipper Vacations. Was I supposed to activate it somewhere? To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. You will need to use this new email address the next time you log in to your Clipper account. Please submit all travel cancellation or change requests through our Contact Us page. The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. Clipper is now available throughApple Pay and Google Pay. Account Management. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. To provide payment, log in to your Clipper account and edit the payment information in My Profile. When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. Home | Clipper In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. Log in to your account with the email address we have on file and provide an updated email address. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. This page includes how to tag, card issues, and visitor info. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. You can tag Clipper to pay fares on all Bay Area transit agencies and use it to access other services. However, you will need to register your card as part of the process, if you havent already done so. While Clipper is used to pay for BART, it is not a BART product. To find the cost of a particular BART trip, use the BART Fare Calculator. The exception is BART HVD, which will be available the following day. No. Yes, we offer a variety of locally-sourced food, drink and snack options that you can view on our online menu as well as various gift shop items. Roadshow. 1 Reply kororon 3 yr. ago Does your wallet have a money clip with a magnet? The Google Privacy Policy and Terms of Service apply. Help | Clipper Q&A: Highway 101 express lanes opened Friday. Log in to your Clipper account to add backup payment. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . See the, To add a card to your Android phone, open Google Pay and click the + sign. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. PDF Clipper Cancellation Form My transit benefit program told me they sent you the money. You can get an adult Clipper card and load cash value (accepted by all Bay Area transit agencies) at the BART San Francisco International Airport station in the International Terminal. See the. For more information, visit Sales and Service Locations. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. learn more. Privacy Policy. Use the same ticket when you exit. U.S. Immigration . Please provide ages for all child passengers, Seattle to Victoria overnight hotel package, special discounts for children and military personnel. On the cable car, the conductor carries a handheld card reader. What happened to my order? We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. Clipper says it does not take funds away, even if the card goes unused for years. Boarding starts 1 hour before your boat is scheduled to leave. Seating class changes between Standard and Premium seating will require agent assistance. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. Transit Agency Tips. Why not? Limited-use tickets are not available on phones. When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes.

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