goautodial installation

When I choose my country, I need to add 00 prefix. 6. once the highlighted "LIVE CALL" will be the key/basis to know if the call was successfully connected. GOautodial Open Source Omni-channel Contact Center Suite, 1-goautodial-installation-boot-screen.png, 7-goautodial-installation-package-installation-3.png, 8-goautodial-installation-running-post-install-scripts.png, 2-goautodial-installation-installation-progress.png, 3-goautodial-installation-formatting-file-system.png, 4-goautodial-installation-copying-files.png, 5-goautodial-installation-package-installation-1.png, 6-goautodial-installation-package-installation-2.png, 4-800px-26-goautodial-agent-screen-dial-lead.png, 800px-20-goautodial-vicidial-admin-load-new-leads-4.png, 800px-21-goautodial-vicidial-admin-campaign-local-call-time.png, 2-800px-24-goautodial-agent-login-screen.png, 3-800px-25-goautodial-agent-screen-lead-preview.png. I tried the suggestions from other topic, monitored Asterisk console, but nothing is happening. Click on Systems/Network > Configuration > eth0 config. Does anyone know what it is and how it can be solved? The author of this document does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product, or process disclosed. 4. Click the Campaign ID to check the campaign settings. I know it's not the topic (should I open new? I then have to log out from the dialer and then back in to get the audio back. Connected to Asterisk 13.17.2-vici currently running on robo (pid = 1819) Manager 'sendcron' logged on from 127.0.0.1 Manager 'sendcron' logged off from 127.0.0.1 Manager 'sendcron' logged on from 127.0.0.1 Manager 'sendcron' logged off from 127.0.0.1 Manager 'sendcron' logged on from 127.0.0.1 -- Called 8600051@default -- Executing [8600051@default:1] Konference("Local/8600051@default-00000007;2", "8600051,R") in new stack -- Local/8600051@default-00000007;1 answered -- Executing [6712341231671234123@default:1] AGI("Local/8600051@default-00000007;1", "agi://127.0.0.1:4577/call_log") in new stack Manager 'sendcron' logged off from 127.0.0.1 -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=12904133)) -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing [6712341231671234123@default:2] Dial("Local/8600051@default-00000007;1", "SIP/1671234123@1,,tTo") in new stack[Aug 6 23:35:10] WARNING5865[C-0000000e]: app_dial.c:2525 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent) Everyone is busy/congested at this time (1:0/0/1) -- Executing [6712341231671234123@default:3] Hangup("Local/8600051@default-00000007;1", "") in new stack Spawn extension (default, 6712341231671234123, 3) exited non-zero on 'Local/8600051@default-00000007;1'[Aug 6 23:35:10] WARNING5865[C-0000000e]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel -- Executing [h@default:1] AGI") in new stack -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20-----CHANUNAVAIL---------------) completed, returning 0[Aug 6 23:35:10] ERROR5867[C-0000000d]: member.c:389 member_exec: unable to answer call Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000007;2'[Aug 6 23:35:10] WARNING[5867][C-0000000d]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel -- Executing [h@default:1] AGI("Local/8600051@default-00000007;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20--------------------)") in new stack -- <Local/8600051@default-00000007;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20--------------------) completed, returning 0 Manager 'sendcron' logged on from 127.0.0.1 -- Called 58600051@default -- Executing [58600051@default:1] Konference("Local/58600051@default-00000008;2", "8600051,qLR") in new stack -- Local/58600051@default-00000008;1 answered -- Executing [8309@default:1] Answer("Local/58600051@default-00000008;1", "") in new stack -- Executing [8309@default:2] Monitor("Local/58600051@default-00000008;1", "wav,20190806-233504_671234123_12904133_agent") in new stack -- Executing [8309@default:3] Wait("Local/58600051@default-00000008;1", "3600") in new stack ENABLE SERVICES ON START-UP AND START MYSQL: systemctl enable php-fpm systemctl enable httpdsystemctl enable mariadbsystemctl enable kamailiosystemctl enable ngcp-rtpenginesystemctl start mariadb, yum -y install goautodial-cecd /usr/src/goautodial./install.sh, reboot (seems databases are not created until after reboot,on some instances a HARD REBOOT is required), Should show 8 Databasesasterisk goautodial information_schema kamailio mysql osticketdb performance_schema test 8 rows in set (0.00 sec). I don't need domain, it's all in local network but it seems we MUST have domain for GOautodial. IPTABLES are installed and a sample config file available on install, be sure to change the SSH port in the IPTABLES script before using it or you will be locked out. 1. 4. which ip address will be used on install? To do Manual Dial just type in the phone number on the manual dial box then click the flag of the country that you are planning to call. How do you monitor calls? reboot serverthen log into asterisk (asterisk -vvvvvr)what does (sip show peers) say? Go to Lists > Load New Leads > Browse the list file in .csv format > type the Listid you created in the List ID Override > type 1 in the Phone Code Override if you are calling US numbers > Select Custom Layout > Submit, 3. All Rights Reserved Design & Developed By:: RINJAcom, For enquary We can help:: +233 (0) 24-611-9999. How can I debug this? If the campaign is configured as Manual/Preview dialing you will see the agent screen below, Click DIAL NEXT NUMBER > DIAL LEAD , If the campaign is configured for Predictive Dialing Mode just click the RESUME button to start receiving calls. So I set "qualify=no". 4. The ONLY security I have included in this walkthrough is changing the SSH port. Be sure this is correct:vi /var/www/html/php/goCRMAPISettings.phpChange IP address to your FQDN. did you rebuild the self-signed SSL cert with the correct FQDN? Strikers FC Academy is focused on football development for players in Ghana and across Africa. We groom talented players with the right technical, tactical and mental skills to enable them to compete as professional players at the highest level in football anywhere. Download the GoAutoDial CE 4.0 installer: GOautodial-4-x86_64-Final-20191005-1520.iso - Burn to DVD or create bootable USB. I'm currently running Asterisk and it does'nt show anythingEven with verbose on a high level, i can't see any calls from GoAutoDial. Click "Update" once done. and if you look at this line in your log (-- Executing [6712341231671234123@default:2] Dial("Local/8600051@default-00000007;1", "*SIP/1671234123@1,,tTo*") in new stack) should be SIP/1671234123@kamailio,,tTo. The academy is established to help players from Ghana and across Africa gain recognition and advance their football careers. I tried ISO, but it seems my SIP trunk to Telco was the problem all along. -Sometimes (when i try to reinstall the server ) service can be enabled but : in stepmysqlMariaDB [(none)]>show databases; -I tried to manualy create tables and imported them from /usr/src/go./sql , but in step : cd /var/www/htmlgit stashgit pull, it gives me back an error : fatal error not a git repository. ), but now I'm trying to setup SURVEY PRESS 1. 3. The automated installer takes care of everything so you just need to wait for around 15 minutes depending on your hardware for the whole installation process to finish. Hello, I followed the steps and everything worked but unfortunately I have one big problem. Also there is no options for mic and leads preview. GOautodial web applicationvi /var/www/html/php/goCRMAPISettings.phpChange IP address to your FQDN and then restart Kamailio and RTPEngine. If the call is successful you will see the LIVE CALL indicator turn to GREEN, If you are in Predictive Dialing Mode you will hear a short beep sound every time a call comes in. 2. 2018- Strikers FC Academy . The only part that is not included is the LetsEncrypt or other SSL certificates, this still uses the Self-Signed certs. Did you heard the voice prompt when you logged-in? REBOOT: (to be sure system survives reboot), systemctl status ngcp-rtpenginesystemctl status kamailioasterisk -vvvvvr, https://FQDNUSER: goadminPASSWORD: G0autodial2018, Change Base URL to your FQDNChange Company NameChange Timezone, Change WebRTC Websocket to FQDNChange WebRTC SIP Host/IP to FQDNChange Kamailio Domain to FQDN, Advanced Settings:Generate Conf Files: YESRebuild Conf Files: YESRebuild Music On Hold: YESAlt Recording Server IP: FQDNExternal Server IP: FQDN, Create new SIP carrier (be sure to use 10 digits for DIAL PREFIX), Change to Dial Method MANUALChange Carrier to use for this Campaign to the newly created carrierChange to 24hr dialing. Should I update the IP to public IP or keep it 127.0.0.1 ? I added my domain in Winodws host file so now I can login to the dialer. what means FQDN ? Remove the installation CD then Click Reboot button. But I am still unable to dial out (also no audio conference prompt when I login into dialer). If you dont need a domain and only want to use an IP address, then use the Goautodial ISO and will simplify the installation. Default Gateway is not configured by default so you have to manually configure it, you can also change the IP Address from the same menu. To upload your lead file. Click on ADD NEW CAMPAIGN and select the CAMPAIGN TYPE (Outbound). use goautodial;ALTER TABLE go_campaigns ADD COLUMN manual_dial_min_digits INT DEFAULT '6';ALTER TABLE users ADD COLUMN enable_webrtc tinyint(1) DEFAULT '1';quit; cd /var/www/html/goAPIv2git stashgit pull, CHANGE FILE OWNERSHIP: (GIT files are replaced with ROOT as owner and need to be changed to APACHE owner), crontab -e (be sure to add --HTTPS to end of 4th line of recording scripts), 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3 --HTTPS, Kamailio:vi /etc/kamailio/kamailio.cfgAround line 136:#!substdef "!MY_IP_ADDR!10.10.100.164!g" (use your IP address)#!substdef "!MY_DOMAIN!xxxxx.xxxxx.xxx!g" (use your FQDN), /* add local domain aliases */alias="subdomain.domainname.com" alias="domainname.com", RTPEngine:vi /etc/rtpengine/rtpengine.confAround line 8:a single interface:interface = 10.10.100.164 (use your IP address). Input the agent credentials below then click ACCESS. == Manager 'sendcron' logged off from 127.0.0.1robo*CLI>, Kamailii is running but with some errors:Aug 06 23:41:28 robo.xxx.xx /usr/sbin/kamailio1781: ERROR: [core/parser/msg_parser.c:671]: parse_msg(): ERROR: parse_msg: message=Aug 06 23:41:28 robo.xxx.xx /usr/sbin/kamailio1781: ERROR: [core/parser/msg_parser.c:330]: parse_headers(): bad header field [(null)]Aug 06 23:42:28 robo.xxx.xx /usr/sbin/kamailio1782: INFO: [core/parser/parse_fline.c:87]: parse_first_line(): ERROR: parse_first_line: message too short: 4Aug 06 23:42:28 robo.xxx.xx /usr/sbin/kamailio1782: ERROR: [core/parser/parse_fline.c:257]: parse_first_line(): parse_first_line: bad message (offset: 0)Aug 06 23:42:28 robo.xxx.xx /usr/sbin/kamailio1782: ERROR: [core/parser/msg_parser.c:671]: parse_msg(): ERROR: parse_msg: message=Aug 06 23:42:28 robo.xxx.xx /usr/sbin/kamailio1782: ERROR: [core/parser/msg_parser.c:330]: parse_headers(): bad header field [(null)]Aug 06 23:43:28 robo.xxx.xx /usr/sbin/kamailio1779: INFO: [core/parser/parse_fline.c:87]: parse_first_line(): ERROR: parse_first_line: message too short: 4Aug 06 23:43:28 robo.xxx.xx /usr/sbin/kamailio1779: ERROR: [core/parser/parse_fline.c:257]: parse_first_line(): parse_first_line: bad message (offset: 0)Aug 06 23:43:28 robo.xxx.xx /usr/sbin/kamailio1779: ERROR: [core/parser/msg_parser.c:671]: parse_msg(): ERROR: parse_msg: message=Aug 06 23:43:28 robo.xxx.xx /usr/sbin/kamailio1779: ERROR: [core/parser/msg_parser.c:330]: parse_headers(): bad header field [(null)]. Click TELEPHONY and LIST. Login using one of the default user accounts. Goautodial does not have a desktop manager installed so you need to access it via network from your workstation, the server's default IP Address is 192.168.1.2, Open http://192.168.1.2/ using Firefox (We highly recommend using Firefox web browser), Click ADMIN LOGINusername: adminpassword: goautodial. Welcome , we offer all our clients an individual approach and professional service CPAN: Module::CoreList loaded ok (v2.76_02)Tk is up to date (804.034).String::CRC is up to date (1).Tk::TableMatrix is up to date (1.23).Net::Address::IP::Local is up to date (0.1.2).Term::ReadLine::Gnu is up to date (1.36).Spreadsheet::Read is up to date (0.80).Net::Address::IPv4::Local is up to date (0.12).RPM::Specfile is up to date (1.51).Spreadsheet::XLSX is up to date (0.15).Spreadsheet::ReadSXC is up to date (0.20). I followed each of the steps, carefully, I made each change, I bought the domain, I have everything configured just as the tutorial indicatesand even so I get an error in the WEBRTC, it stays frozen in the selection of campaigns, it does not advance, when I use the console to know exactly what happens I find a, "WebSocket connection to 'wss: //go.domain.com: 4443 /' failed: Error in connection establishment: net :: ERR_CONNECTION_TIMED_OUTWebSocketInterface.connect @ jssip-3.0.13.js: 21334 ". 3. Tick/Choose Automatically configure partitioning and click DONE Button. Press Enter and remove the installation CD. in dialer keypad? Before starting, please make sure machine is CONNECTED TO A NETWORK.Boot machine from the GoAutoDial CD and hit Enter to get started. At the end, I'm unable to login to dialer (after click, nothing happens). i use google cloud console and created centos instance has the ip address not domain. Why is this error? If you want to add 00 in your dialplan or your VOIP requires 00+CountryCode+PhoneNumber your dialplan should similar to this: exten => _1234567890.,1,AGIexten => _1234567890.,2,Dial(SIP/00${EXTEN:10}@goautodial,,o)exten => _1234567890.,3,Hangup. Agent Login: agent002Agent Password: Go2018, 2. 5. [kamailio];encryption=yes ;uncomment for TLS encryptiondisallow=allallow=opusallow=ulawtype=frienddtmfmode=rfc2833context=defaultqualify=yesnat=force_rport,comediahost=xxxxxxx.xxxxxxx.xxx ;change me to my FQDNinsecure=port,invite, vi /etc/httpd/conf/httpd.confuncomment Servername and change to your FQDN (xxxx.xxxx.xxx:80), UPDATE DEFAULT TIME ZONE: (about line 877), vi /etc/php.inidate.timezone = Asia/Manila (change to your timezone), /usr/share/astguiclient/ADMIN_update_server_ip.pl (should show old IP as 127.0.0.1). If the dial hopper is not being populated try to set the Local Call Time to 24hours:Campaigns > TESTCAMP > Detail view> Set the Local Call Time to 24 Hours > Submit, Below is a link for 2 of the most popular freely downloadable softphones, for this guide we can use the following SIP account:Username: 8001Password: goautodialRealm/Domain: 192.168.1.2. Installation Complete!! Please note that only active carriers will appear/ will be shown. what is difference from normal strach install and this with FQDN install ? Check:systemctl status ngcp-rtpenginesystemctl status kamailio. When I make a call as agent through the webRTC the audio just randomly stops. And this: *nano /etc/kamailio/kamctlrcSIP_DOMAIN=subdomain.domain.com. you can also select a preferred settings for your Campaign. I will leave you some images so you can check what appears and how it appears on the console. Boot machine from the GoAutoDial CD and hit Enter to get started. Select the "LOGIN TO DIALER" so you can select the Campaign then proceed your agent will heard a voice prompt You are currently the only person in this conference and on the left bottom corner there's a notification "Your phone extension is now registered." Enter your desired root password and click DONE Button. 3. and does not advance from there. you need to finalized the IP Address of the server before you create the agents. I have tried to follow the Step by step Guide ,, and thank you guys for your efforts.. , but i still cant have results : so these are the problems im in.. Server infos : Dedicated Server with : 16 G RAM and v4 CPU-centos 7 "subdomain.mydomain.com" A dns record pointing to the server's ip, -Sometimes i follow the steps but i cant enable service : (Failed to .) error, systemctl enable php-fpmsystemctl enable httpdsystemctl enable mariadbsystemctl enable kamailiosystemctl enable ngcp-rtpenginesystemctl start mariadb. This has been a trial and error process, and I wanted to share with everyone and show my appreciation to all that have been involved with this forum and help sections. Once the new agent has been created open your GoAutodial CE portal via a browser by putting the IP address on the address bar. Then after a while it just happens again anyone any ideas what causes this? thanks for the reply, i made another fresh install and now manual calling is working fine, i hear voice prompt when i login an di can dial any number without any problem.Now problem is that autodial not working, i have setup a campaign ,uploaded leads and logged in to web dialer and not in pause but still calls are not working.List 1002 show 9000 leads and correct campaign is selected but still no calls ,how can i make it work?Also one more information , in dashboard "Campaign Leads Resources" show 0 infront of campaign name. Click Resume Button to start receiving calls if your campaign is using a Predictive dialing or Auto Dial method of dialing. Phone Login: 8001Phone Password: goautodialUser Login: agent001User Password: goautodialCampaign: TESTCAMP After clicking on SUBMIT your phone/extension will ring, ANSWER the call and you will hear You are currently the only person in this conference DO NOT HANG UP. For the Dial Method you can choose Manual, Auto_Dial or Predictive and for the Auto Dial Level you can choose Slow, Normal, Max or High. "Carrier to use for this Campaign" allows you to choose between Manually created carrier and an existing JustGoVoIP account for your campaign.

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